General Runner

Marriott•Houston, TX

About The Position

General Runners work across hotel departments to ensure guests and associates have needed items when they need them. They may deliver items to guest rooms and support housekeeping, engineering, banquets, restaurants, the front office, and other areas, helping maintain smooth hotel operations. The role requires a professional appearance and communication, adherence to company policies and quality standards, maintaining confidentiality, and contributing to a safe workplace. Runners also perform other reasonable job duties as requested.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to stand, sit, or walk for extended periods and move through narrow, confined, or elevated spaces, stairs, and service ramps.
  • Ability to read and visually verify information in various formats, including small print, and visually inspect tools, equipment, or machines.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 55 pounds without assistance.
  • Ability to reach overhead and below the knees, bend, twist, pull, and stoop.

Responsibilities

  • Deliver items directly to guests in their rooms.
  • Provide support to housekeeping, engineering, banquets, restaurants, the front office, and other hotel areas as needed.
  • Move throughout the hotel to help ensure guests and associates have what they need when they need it.
  • Follow company policies and procedures, maintain confidentiality, uphold quality standards, and help ensure a safe workplace.
  • Maintain a professional uniform, personal appearance, and communication.
  • Perform other reasonable job duties as requested.

Benefits

  • Training and development opportunities
  • Recognition
  • A community and camaraderie with a diverse group of coworkers
  • A luxury work environment with a focus on holistic well-being
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