General Merchandise Manager

Meijer•Florence, KY

About The Position

The General Merchandise Manager is responsible for team member engagement and area operations. The role leads Leads and Team Leaders and is accountable for area operations and financial results, including shrink, productivity, safety, scheduling and staffing forecasts, and team member and customer conflict resolution. The manager supports recognition, feedback and coaching, performance management, training and development, and succession planning, while identifying and implementing process improvements and serving as a steward of Meijer’s culture. The role oversees execution of corporate plans to manage services and products effectively, maximize sales and productivity, and achieve budget results. It also drives safety, compliance, and store condition management, and ensures Leads and Team Leaders guide team members and assign daily work.

Requirements

Bachelor’s degree or equivalent experience.
Minimum of 4 years of retail, grocery, or customer service experience.
Ability to communicate clearly and provide precise direction to team members.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.
Passion for providing industry-leading service.

Nice To Haves

Progressive leadership experience.
Innovative attitude to help Meijer set the industry standard.

Responsibilities

Engage with team members to ensure appropriate onboarding, training, development, coaching, and feedback.
Identify talent and hold career discussions to support store staffing and a diversified pipeline for team member and leadership roles.
Have candid discussions with team members to uphold Meijer standards and support their growth within the organization.
Oversee execution of corporate plans and manage services and products to maximize sales and productivity, with accountability for area operations, financial results, and budget line items in the P&L.
Drive safety, compliance, and overall condition management throughout the store, and follow store compliance procedures.
Ensure Team Leaders and Leads provide guidance, assign daily work, and address team member training needs.
Identify and implement process improvements and serve as a steward of Meijer culture.
Perform other duties as assigned or required.