General Merchandise Manager

Meijer•Owensboro, KY

About The Position

The General Merchandise Manager is responsible for team member engagement and the overall operations and financial performance of the area. The role leads Leads and Team Leaders and is accountable for recognition, feedback and coaching, performance management, training and development, and succession planning. It also oversees area financials and operations, including shrink, productivity, safety, scheduling, staffing forecasts, and resolving team member and customer conflicts. The manager identifies and implements process improvements and serves as a steward of Meijer culture. The position supports team member onboarding, career development, and talent pipeline planning while ensuring Meijer standards are upheld. It oversees execution of corporate plans to manage services and products effectively, maximize sales and productivity, and manage P&L budget line items. The role also drives safety, compliance, and condition management throughout the store, and ensures Leads and Team Leaders provide guidance, assign daily work, and identify training needs. Other duties may be assigned or required.

Requirements

Bachelor’s degree or equivalent experience.
Minimum 4 years of retail, grocery, or customer service experience.
Passion for providing industry-leading service.
Demonstrated ability to communicate clear and precise direction to team members.
Demonstrated ability to analyze financial and statistical information and use it to make informed decisions.
Demonstrated ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Progressive leadership experience.
Innovative attitude to help Meijer set the industry standard.

Responsibilities

Engage team members to ensure they receive appropriate onboarding, training, development, coaching, and feedback.
Identify talent and hold career discussions to support store staffing and a diversified pipeline for team member and leadership roles.
Hold candid discussions with team members to uphold Meijer standards and support their growth within the organization.
Oversee execution of corporate plans and manage services and products to maximize sales and productivity.
Own area operations and financial results, including P&L budget line items.
Drive safety, compliance, and condition management throughout the store, following store compliance procedures.
Ensure Team Leaders and Leads guide team members, assign daily work, and address training needs.
Identify and implement process improvements.
Support team member and customer conflict resolution.
Serve as a steward of Meijer culture.