General Merchandise Manager

Meijer•East Lansing, MI

About The Position

The Area Leader is responsible for overall team member engagement within their span of care. The role drives recognition, feedback and coaching, performance management, training and development, and succession planning. The Area Leader directs Leads and Team Leaders and is accountable for area operations and financials, including shrink, productivity, safety, scheduling and staffing forecasts, and team member and customer conflict resolution. The role identifies and implements process improvements and serves as a steward of the Meijer culture. The position oversees team member onboarding, training, development, and coaching; identifies talent and supports career discussions and staffing pipelines; and holds candid discussions to uphold Meijer standards and support team member growth. It oversees execution of corporate plans to manage services and products, maximize sales and productivity, and manage budget line items in the P&L. The Area Leader also drives safety, compliance, and condition management, and ensures Team Leaders and Leads provide guidance, assign daily work, and address training needs. Other duties may be assigned or required.

Requirements

Bachelor’s degree or equivalent experience.
Minimum of 4 years of retail, grocery, or customer service experience.
Passion for providing industry-leading service.
Ability to communicate clear and precise direction to team members.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Innovative attitude to help Meijer set the industry standard.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Progressive leadership experience.

Responsibilities

Engage with team members to ensure appropriate onboarding, training, development, coaching, and feedback.
Identify talent and conduct career discussions to support store staffing and a diversified talent pipeline for team member and leadership roles.
Hold candid discussions with team members to uphold Meijer standards and support their growth within the organization.
Oversee area operations and financial results by executing corporate plans and managing services, products, sales, productivity, and budget line items in the P&L.
Drive safety, compliance, and condition management throughout the store, following applicable compliance procedures.
Ensure Team Leaders and Leads guide team members, assign daily work, and identify training needs.
Identify and implement process improvements and serve as a steward of Meijer culture.
Manage area matters including shrink, productivity, scheduling and staffing forecasts, and team member and customer conflict resolution.