General Merchandise Manager

Meijer•Florence, KY

About The Position

The General Merchandise Manager, described in the job profile as an Area Leader, is responsible for team member engagement and the overall operations and financial results of their area. The role leads Leads and Team Leaders and is accountable for recognition, feedback and coaching, performance management, training and development, and succession planning. It also oversees area operations and financials, including shrink, productivity, safety, scheduling and staffing forecasts, and team member and customer conflict resolution. The Area Leader identifies and implements process improvements and acts as a steward of Meijer culture. The position oversees execution of corporate plans to manage services and products effectively, maximize sales and productivity, and own applicable budget line items in the P&L. The leader also supports onboarding and development, career discussions and talent pipelines, compliance, store conditions, and daily work assignments.

Requirements

Bachelor’s degree or equivalent experience.
Minimum of 4 years of retail, grocery, or customer service experience.
Passion for providing industry-leading service.
Ability to communicate clear and precise direction to team members.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Progressive leadership experience.

Responsibilities

Engage team members to ensure appropriate onboarding, training, development, coaching, and feedback.
Identify talent and hold career discussions to support store staffing and a diversified talent pipeline for team member and leadership roles.
Hold candid discussions with team members to uphold Meijer standards and support their growth within the organization.
Oversee execution of corporate plans and manage services and products to maximize sales and productivity.
Be accountable for area operations and financial results, including ownership of budget line items in the P&L.
Drive safety and compliance throughout the store and manage overall store conditions.
Follow and ensure compliance with store procedures.
Ensure Team Leaders and Leads provide guidance, assign daily work, and address team member training needs.
Identify and implement process improvements.
Serve as a steward of Meijer culture.
Address scheduling and staffing forecasts, shrink, productivity, and team member and customer conflict resolution.