General Merchandise Manager

Meijer•East Lansing, MI

About The Position

The General Merchandise Manager, described in the profile as an Area Leader, is responsible for team member engagement and the area's operations and financial results. The role leads Leads and Team Leaders and is accountable for recognition, feedback, coaching, performance management, training and development, and succession planning. It also oversees area financials and operations, including shrink, productivity, safety, scheduling, staffing forecasts, and team member and customer conflict resolution. The Area Leader identifies and implements process improvements and serves as a steward of Meijer culture. The role supports team members through onboarding, development, and career discussions; oversees execution of corporate plans to maximize sales and productivity; and drives safety, compliance, and store condition management. Team Leaders and Leads are expected to guide team members, assign daily work, and address training needs. Other duties may be assigned or required.

Requirements

Bachelor’s degree or equivalent experience.
Minimum 4 years of retail, grocery, or customer service experience.
Passion for providing industry-leading service.
Demonstrated ability to communicate clear and precise direction to team members.
Demonstrated ability to analyze financial and statistical information and use it to make informed decisions.
Demonstrated ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Progressive leadership experience.

Responsibilities

Engage with team members to ensure appropriate onboarding, training, development, coaching, and feedback.
Identify talent and conduct career discussions to support store staffing and a diversified talent pipeline for team member and leadership roles.
Hold candid discussions with team members to uphold Meijer standards and support their growth within the organization.
Oversee corporate plan execution and area operations and financial results, including ownership of budget line items in the P&L, to maximize sales and productivity.
Drive safety, compliance, and overall condition management throughout the store, following all store compliance procedures.
Ensure Team Leaders and Leads provide guidance, assign daily work, and identify training needs for team members.
Manage team member engagement through recognition, feedback, coaching, performance management, training and development, and succession planning.
Oversee area matters including shrink, productivity, safety, scheduling, staffing forecasts, and team member and customer conflict resolution.
Identify and implement process improvements and steward Meijer culture.