General Merchandise Manager

Meijer•Jackson, MI

About The Position

The Area Leader is responsible for overall team member engagement within their span of care, including recognition, feedback and coaching, performance management, training and development, and succession planning. The leader directs Leads and Team Leaders and is accountable for area operations and financials, including shrink, productivity, safety, scheduling and staffing forecasts, and team member and customer conflict resolution. The role identifies and implements process improvements and serves as a steward of Meijer culture. The position oversees the execution of corporate plans to manage services and products effectively, maximize sales and productivity, and achieve financial results. It also drives safety, compliance, and condition management throughout the store. Other duties may be assigned or required.

Requirements

Bachelor’s degree or equivalent experience.
Minimum 4+ years of retail, grocery, or customer service experience.
Passion for providing industry-leading service.
Ability to communicate clear and precise direction to team members.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Progressive leadership experience.
Innovative attitude to help Meijer set the industry standard.

Responsibilities

Engage with team members to support onboarding, training, development, coaching, and feedback.
Identify talent and hold career discussions to support store staffing and a diversified talent pipeline for team member and leadership roles.
Hold candid discussions with team members to uphold Meijer standards and support their growth within the organization.
Oversee corporate plan execution and area operations to manage services and products, maximize sales and productivity, and meet financial goals, including ownership of budget line items in the P&L.
Drive safety and compliance throughout the store and manage overall store conditions while following compliance procedures.
Ensure Team Leaders and Leads provide guidance, assign daily work, and address team member training needs.
Identify and implement process improvements and serve as a steward of Meijer culture.
Perform other duties as assigned or required.