General Merchandise Manager

Meijer•Lansing, MI

About The Position

The General Merchandise Manager is responsible for overall team member engagement within their span of care and for leading the area’s operations and financial results. The role drives recognition, feedback, coaching, performance management, training and development, and succession planning. The Area Leader directs Leads and Team Leaders and is accountable for area operations and financials, including shrink, productivity, safety, scheduling and staffing forecasts, and team member and customer conflict resolution. The role also identifies and implements process improvements and serves as a steward of the Meijer culture. The position oversees execution of corporate plans and the effective management of services and products to maximize sales and productivity, including ownership of budget line items in the P&L. It supports onboarding and development, talent identification and career planning, compliance and safety, store condition management, and the assignment of daily work and training needs through Team Leaders and Leads. Other duties may be assigned or required.

Requirements

Bachelor’s degree or equivalent experience.
Minimum 4+ years of retail/grocery or customer service experience.
Passion for providing industry-leading service.
Ability to communicate clear and precise direction to team members.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Progressive leadership experience.
Innovative attitude to help Meijer set the industry standard.

Responsibilities

Engage with team members to ensure appropriate onboarding, training, development, coaching, and feedback.
Identify talent and hold career discussions to support store staffing and a diversified pipeline for team member and leadership roles.
Conduct candid discussions to uphold Meijer standards and support team members’ growth within the organization.
Oversee execution of corporate plans and management of services and products to maximize sales and productivity.
Own area budget line items in the P&L and be accountable for area operations and financial results.
Drive safety, compliance, and overall condition management throughout the store, following store compliance procedures.
Ensure Team Leaders and Leads provide guidance, assign daily work, and identify training needs for team members.
Identify and implement process improvements and serve as a steward of the Meijer culture.
Perform other duties as assigned or required.