General Merchandise Manager

Meijer•Jackson, MI

About The Position

The Area Leader is responsible for team member engagement across their span of care, including recognition, feedback and coaching, performance management, training and development, and succession planning. The role directs Leads and Team Leaders and is accountable for area operations and financial results, including shrink, productivity, safety, scheduling and staffing forecasts, and resolution of team member and customer conflicts. The Area Leader also identifies and implements process improvements and serves as a steward of the Meijer culture. The role supports team members through onboarding, training, development, and coaching; identifies talent and supports career discussions and staffing pipelines; and ensures Meijer standards are upheld. It oversees execution of corporate plans and management of services and products to maximize sales and productivity, with ownership of budget line items in the P&L. The Area Leader drives safety, compliance, and store condition management, and ensures Team Leaders and Leads guide team members, assign daily work, and address training needs. Other duties may be assigned or required.

Requirements

Bachelor’s degree or equivalent experience.
Minimum 4 years of retail/grocery or customer service experience.
Passion for providing industry-leading service.
Ability to communicate clear and precise direction to team members.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Progressive leadership experience.
Innovative attitude to help Meijer set the industry standard.

Responsibilities

Engage team members in the span of care to support onboarding, training, development, coaching, and feedback.
Identify talent and hold career discussions to support store staffing and diversified talent pipelines for team member and leadership roles.
Hold candid discussions with team members to uphold Meijer standards and support growth within the organization.
Oversee area operations and financial results by executing corporate plans and managing services and products to maximize sales and productivity.
Own area budget line items in the P&L.
Drive safety, compliance, and overall condition management throughout the store.
Ensure compliance procedures are followed.
Ensure Team Leaders and Leads provide guidance, assign daily work, and address team member training needs.
Identify and implement process improvements.
Resolve team member and customer conflicts.
Serve as a steward of the Meijer culture.