General Merchandise Clerk

Stater Bros. Markets • Colton, CA

1d • $17 - $24 • Onsite

About The Position

The General Merchandise Clerk (GMC) delivers G.O.A.T. (Greet, Observe, Assist, Thank) service and supports multiple areas of store operations. This versatile position includes front-end duties such as bagging purchases and gathering shopping carts, as well as stocking merchandise, organizing displays, fulfilling e-commerce orders, and helping prepare and present floral and cut-fruit products. Assignments may cover one or more departments and may shift according to store operational needs.

Requirements

• Must be at least 18 years of age.
• Must have a valid Food Handler / Health Card.
• Ability to work in a fast-paced environment and handle multiple tasks and responsibilities.
• Friendly, helpful attitude with a consistent focus on customer satisfaction and service.
• Ability to work well on a team and follow direction with a good attitude.
• Excellent oral and written communication skills, including the ability to communicate clearly and respectfully with customers and teammates.
• Basic math and reading skills for handling pricing, labels, equipment, and inventory.
• Good problem-solving abilities and attention to detail.
• Ability to stand, walk, bend, and kneel for four to eight hours per day and lift packages and other items weighing up to 50 pounds.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Must maintain integrity and follow store policies and procedures, including safety standards and the collective bargaining agreement.

Nice To Haves

• High school diploma (preferred but not required).

Responsibilities

• Provide friendly, helpful, professional customer service and enhance the shopping experience using G.O.A.T. (Greet, Observe, Assist, Thank).
• Answer customer questions, help locate and recommend products, and communicate out-of-stock issues or customer concerns to store management.
• Bag groceries carefully and efficiently, separate items appropriately, and offer help loading groceries into customers’ vehicles.
• Gather shopping carts from the parking lot and organize them at store entrances.
• Open boxes and stock or refill grocery shelves, displays, and end caps.
• Follow CAO bread procedures for working and writing bread orders.
• Build and maintain product displays according to store planograms, seasonal guidelines, and store management direction.
• Bale cardboard and keep the backroom clean, organized, and free of clutter.
• Maintain accurate, visible signage and pricing, including routine price changes.
• Keep aisles and display areas clean and safe; sweep floors, clean spills, and remove trash as needed.
• Receive online orders, locate and inspect items for damage, defects, and freshness, and pack them to meet customer expectations.
• Promptly replace or report unavailable or damaged items and update customers about substitutions or delays.
• Pack e-commerce orders to prevent damage during transport and label them clearly for pickup.
• Communicate order progress and issues to store management.
• Carry or escort completed orders from the store to customers’ vehicles.
• Cut, prepare, package, label, and price fresh-cut produce for sale.
• Stock and rotate merchandise to maintain freshness and attractive displays.
• Monitor product temperatures and maintain proper storage conditions.
• Maintain records of damaged and lost merchandise.
• Complete price changes and assist the Produce Manager with monthly inventory counts.
• Open, price, and stock floral merchandise and keep displays neat, attractive, and organized.
• Monitor floral inventory for freshness and quality and promptly remove wilted or damaged products.
• Place point-of-sale signs, tags, and promotional materials for floral and GMC produce products, including routine price updates.
• Support the Produce department by stocking and maintaining the salad wall and other GMC produce items.
• Operate standard store equipment, including hand trucks, box cutters, and department equipment, safely and efficiently according to safety protocols.
• Collaborate with team members to support smooth department operations and a positive customer experience.
• Perform other related duties as assigned, including courtesy clerk duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed