General Merchandise Clerk

Hy-Vee, Inc.•Maple Grove, MN

2d•$13 - $16

About The Position

The General Merchandise Clerk provides prompt, efficient, and friendly customer service; rotates, faces, and replenishes merchandise; and reviews the department and store displays for cleanliness, product quality, and quantity. The position works with coworkers to support customer satisfaction and a pleasant work environment, maintains department displays and sanitation, and helps with inventory, product handling, and register operations where applicable. The role reports to the District Store Director, Store Manager, specified Assistant Managers, and GM Department Manager. It has no direct reports.

Requirements

Excellent customer service skills.
Ability to solve practical problems and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
Ability to perform medium physical work, exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly.
Ability to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Successful completion of a pre-employment drug screen.

Nice To Haves

Over six months to one year of related work experience preferred.

Responsibilities

Provide prompt, efficient, and friendly customer service with care, concern, and patience.
Greet customers, learn their names when possible, and help them find or reach products and handle heavy items.
Pass along customer suggestions or requests and answer telephone inquiries with helpful service.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Follow sanitation procedures and keep the work area clean and neat.
Rotate, face, and replenish merchandise while maintaining product quality standards.
Anticipate daily department product needs and review department cleanliness, product quality, and quantity.
Check in and put away products and, when applicable, review invoices.
Run department registers and receive payments and make change where applicable.
Assist with inventory as requested.
Maintain displays in the department and throughout the store.
Remove trash in a timely manner.
Follow department and company guidelines for personal hygiene and dress, and adhere to company policies and store guidelines.
Report to work as scheduled and on time.
Build displays, order products and supplies, and price products as needed.
Assist in other store areas and perform other job-related duties and special projects as required.