General Manager

Domino's Franchise•Montgomery City, MO

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same of team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, and profitability. The posting describes a fast-paced restaurant environment and notes that on-the-job orientation and training are provided. The position may involve performing general store-team duties, such as operating equipment, stocking ingredients, preparing products, taking and processing orders, completing inventory paperwork, and cleaning the equipment and facility.

Requirements

  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to perform basic arithmetic accurately and quickly, make correct monetary change, and use a calculator if needed.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within a designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery locations, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described in the posting, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, while expecting the same from team members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and adhere to standards, including cleanliness.
  • Provide great customer service.
  • Support marketing and store profitability.
  • Perform general store duties as needed, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.
  • Deliver product by car to customers and deliver flyers and door hangers, as applicable to team duties.
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