General Manager

Patterson Companies, Inc.•Raleigh, NC
•$139,200 - $185,667

About The Position

As a General Manager, you will direct and supervise the sales and internal operations of the branch, including management of the sales team. You will partner with the Operations Manager to develop firm strategies to further the branch’s growth and profitability while providing quality customer service. Patterson Companies is a value-added distributor serving the dental and animal health markets. The company provides healthcare professionals with products, services, and technology through a broad platform and a single trusted partner.

Requirements

  • Bachelor’s degree in sales, management, or a related field, or an equivalent combination of education and experience.
  • At least 3 years of experience with a proven track record in sales.
  • Strong business acumen, decision-making abilities, and customer focus.
  • Ability to lead people effectively, build a high-performing team, and facilitate ongoing development.
  • General computer proficiency, including knowledge of MS Office and CRM systems.

Nice To Haves

  • Background in customer service, sales, and asset management is ideal.
  • Previous experience supervising sales teams is highly preferred.
  • Related industry knowledge.

Responsibilities

  • Analyze and evaluate sales activities, market trends, and customer needs to optimize sales.
  • Develop the sales team through ongoing training, development, and specific, constructive feedback.
  • Review and evaluate the work of direct reports to assess job performance.
  • Partner with the Operations Manager to create a customer service culture within the branch.
  • Identify process improvements to increase efficiency or reduce costs.
  • Participate in personnel selection to determine staffing needs, ensure job coverage, and meet branch obligations.
  • Perform other general manager duties as required.

Benefits

  • Full medical, dental, and vision benefits
  • Integrated wellness program
  • 401(k) match retirement savings plan
  • Paid time off (PTO)
  • Holiday pay and floating holidays
  • Volunteer time off (VTO)
  • Educational assistance program
  • Full paid parental and adoption leave
  • LifeWorks employee assistance program
  • Patterson Perks Program
  • Competitive benefits, unique incentive programs, and rewards for eligible employees
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