General Manager

bartaco•Madison, WI

6d•$85,000 - $90,000

About The Position

At bartaco, food is the team’s passion and people are its purpose. The company invests in team members and aims to create an environment where they can learn, develop, and succeed. Bartaco is guest-obsessed and seeks to create memorable moments for every guest. The General Manager is a strategic leader and brand ambassador who guides the team through role modeling, bartaco’s touchstones, operational and culinary standards, and coaching and development. This leader inspires and empowers the team, cultivates a strong team culture, optimizes business performance, and ensures exceptional guest experiences. The role oversees all aspects of restaurant operations, maintains a culture of excellence, and works toward financial goals. The General Manager also fosters a supportive, growth-oriented environment reflecting company values and connecting with guests and the community.

Requirements

At least 3 years of restaurant experience as a General Manager.
Passion for hospitality and commitment to outstanding guest experiences.
Exceptional leadership and communication skills.
Experience mentoring and training hourly team members.
Attention to detail and problem-solving skills.
Flexibility to work evenings, weekends, and holidays.
Bring energetic hustle and a positive attitude to every shift.
Ability to tolerate long periods working on foot or standing.
Ability to lift and move objects up to 50 pounds.

Responsibilities

Oversee daily restaurant operations and ensure seamless execution of service and operational standards.
Develop and mentor managers and staff, fostering hospitality, accountability, and excellence.
Drive guest satisfaction and loyalty through manager visits, meaningful guest engagement, and relationship-building.
Ensure teams consistently deliver high standards of guest interaction, hospitality, and service.
Manage financial performance, including budgeting, forecasting, cost control, and revenue growth.
Drive incremental sales through exceptional service, personalized recommendations, community engagement, and guest loyalty.
Use strategic goal setting and local market expertise to drive sales growth and achieve KPI targets.
Maintain knowledge of recipes and kitchen operations, collaborating with the culinary team to uphold food and beverage quality.
Delegate effectively to empower team members, encourage ownership, and support smooth operations.
Oversee inventory ordering, receiving, tracking, analysis of AVT, issue detection, and accountability.
Ensure compliance with health, safety, company policies, and regulations, and maintain the restaurant’s physical condition and brand standards.
Plan and organize business operations, communicate restaurant goals, and align the team toward success.
Participate in weekly manager meetings to drive accountability, consistency, and continuous improvement.
Ensure daily, informative, and inspiring pre-shift meetings keep the team aligned and motivated.
Recruit, train, and develop a high-performing, collaborative, accountable, guest-obsessed team.
Manage and communicate rollouts to support smooth execution and team readiness.
Serve as a brand and culture ambassador through community outreach and engagement, while maintaining market awareness.
Provide mentorship, coaching, and accountability so every role contributes to exceptional service and operational excellence.