General Manager

Cornerstone Management & Consulting • Uncasville, CT

6d • Onsite

About The Position

MJ23 is a modern sports bar located at the Mohegan Sun Casino in Connecticut. It is a collaboration between Cornerstone Restaurant Group and Michael Jordan, serving elevated bar food, craft beer, and cocktails. The General Manager leads all aspects of MJ23 Sports Bar & Grill, develops the leadership team, maintains strong service standards, and helps deliver the restaurant’s Heartfelt Hospitality. The role includes operational, financial, staffing, guest-experience, and maintenance responsibilities, with duties subject to reassignment by management.

Requirements

• Bachelor’s degree in business administration, hospitality, or related experience.
• 5 to 8 years of experience.
• At least 5 years of supervisory experience.
• Experience with profit-and-loss reports and budgets.
• Experience with point-of-sale systems.
• Basic math skills.
• Experience planning and implementing training.
• Computer proficiency, including at least Word, Excel, and Outlook.
• Valid food sanitation management, alcohol, and allergen certifications; these may be obtained upon hire.

Responsibilities

• Oversee all aspects of the restaurant.
• Manage and develop the restaurant’s leadership team, including managers’ areas of responsibility, performance, feedback, and project delegation.
• Perform monthly inventories accurately.
• Lead with a people-first mindset.
• Analyze sales figures to set, monitor, and control the restaurant budget in collaboration with the finance team.
• Assist in any restaurant area as business needs require.
• Oversee repairs and maintenance.
• Drive service standards through hiring, training, and continued education.
• Conduct daily pre-shift and post-shift meetings and other periodic meetings to improve communication.
• Monitor labor costs and schedule staff within labor budgets.
• Develop and implement solutions for areas needing improvement.
• Maintain vendor relationships and manage the restaurant’s ordering and receiving cycle.
• Monitor and observe guests’ experiences and respond promptly to complaints.
• Work with the Sales & Events Manager on guest outreach, communication, marketing, and coordination of private and semi-private events.
• Create and post weekly staff schedules.
• Counsel employees as needed and work with HR to resolve coaching and counseling issues appropriately.
• Maintain employee recognition and incentive programs to support morale.
• Manage interviewing, hiring, and onboarding of new employees.
• Conduct timely employee reviews.

Benefits

• Quarterly bonus program
• Annual bonus program
• Monthly cell phone reimbursement
• Dining discounts
• Paid vacation
• Paid sick leave
• Medical, dental, and vision insurance
• Employer-paid long-term disability insurance
• Employer-paid life insurance and AD&D
• Employee-paid voluntary short-term disability, critical illness, and critical accident insurance
• Paid parental leave (2 weeks)
• Pre-tax commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager