General Manager

Peachtree Group Hospitality Management•Farmington Hills, MI

34d•$70,000 - $80,000

About The Position

The General Manager leads all aspects of hotel operations with empathy, effective communication, humility, innovation, and financial focus. The role cultivates team synergy to deliver an excellent guest experience and provides leadership and strategic planning across departments in support of the hotel’s service culture, operational performance, and guest satisfaction. The General Manager contributes to financial forecasts and budgets, reviews monthly profit and loss statements with regional accounting and operations teams, and optimizes revenue and profitability across hotel departments. The role develops and retains a strong team through training, coaching, counseling, mentorship, and recruiting. It also participates in weekly revenue meetings, completes required reporting, engages with the local community through activities and volunteer work, and manages hotel-specific accounting duties, including timely and accurate payroll.

Requirements

Current or prior hotel general manager experience, and/or at least 3 years of hotel rooms, operations, or sales leadership experience within major brands such as Hilton, Marriott, or Hyatt.
Ability to defuse distressed associates and guests and achieve the best outcome for the situation.
Ability to learn systems technology.
Demonstrated professionalism.
Excellent written, verbal, and presentation skills.

Nice To Haves

Hospitality certifications such as CHA, CHRM, or CHSP.

Responsibilities

Provide leadership and strategic planning to all departments to support the service culture, maximize operations, and improve guest satisfaction.
Champion the brand and company reputation and exceed performance standards.
Contribute to financial forecasts and budgets.
Analyze monthly P&L statements in collaboration with regional accounting and operations teams.
Optimize room, food and beverage, and other revenues to maximize hotel profitability.
Provide training, development, coaching, counseling, and mentorship to establish a supportive team environment.
Use retention techniques to build an ambitious, fun, and loyal team.
Recruit top talent through internal and external methods.
Attend and contribute to weekly revenue meetings hosted by the in-house regional revenue team.
Complete reporting required by the company, brand, or other requests.
Participate in local community activities and events, including volunteer work.
Manage hotel-specific accounting duties, including ensuring payroll is timely and accurate.