General manager

Fix-It Group • Golden, CO

11d • $170,000

About The Position

The General Manager will lead the established Tucson, Arizona home services operation, currently generating approximately $10 million in annual revenue, and help expand its performance and growth. This executive-level leadership role carries full responsibility for the location’s P&L, financial performance, budgets, and profitability. The General Manager will identify opportunities to grow revenue and market share, improve efficiency and customer retention, and establish KPIs that support accountability and measurable results, while partnering with executive leadership on long-term growth strategies.

The role oversees service, installation, sales, customer experience, and operational performance with support from local leadership. The General Manager will align departments around shared objectives, address operational challenges with scalable solutions, maintain high customer-service standards, and empower department leaders to own their results.

The successful leader will build a high-accountability culture rooted in trust, respect, teamwork, and performance. They will recruit, develop, coach, and retain managers and field leaders, support internal career advancement, and improve employee engagement and team performance. The position calls for a hands-on, solutions-focused leader who balances business results with a genuine commitment to people and culture.

Requirements

• Significant leadership experience in the residential HVAC, plumbing, electrical, or home services industry.
• Proven experience managing a multimillion-dollar operation with full P&L responsibility.
• Demonstrated success growing revenue while maintaining or improving profitability.
• Strong understanding of service operations, installation, sales performance, and field productivity.
• Experience building, developing, and retaining high-performing teams.
• Ability to lead managers, hold teams accountable, and drive organizational change.
• Strong financial, operational, and strategic planning skills.
• A leadership style that balances business results with a genuine commitment to people and culture.

Nice To Haves

• Experience leading a $10 million or larger residential trades operation.
• A proven track record of scaling a business through organic growth.
• Experience improving employee engagement, retention, and leadership effectiveness.
• Experience with Service Titan or similar home services management platforms.
• Background working within a growing, multi-location home services organization.

Responsibilities

• Develop and execute strategies to grow revenue beyond the operation’s current approximately $10 million annual level.
• Take full ownership of the location’s P&L, financial performance, budgets, and profitability.
• Identify opportunities to increase market share, operational efficiency, and customer retention.
• Establish and monitor KPIs to drive accountability and measurable results.
• Partner with executive leadership to develop and execute long-term growth strategies.
• Build a positive, high-accountability culture based on trust, respect, teamwork, and performance.
• Recruit, develop, coach, and retain managers and field leaders.
• Create a workplace where employees feel valued, supported, and motivated to succeed.
• Set clear expectations and lead by example.
• Develop internal talent and create opportunities for career advancement.
• Improve employee engagement, retention, and overall team performance.
• Oversee service, installation, sales, customer experience, and operational performance with support from local leadership.
• Align departments around common business objectives.
• Identify operational challenges and implement scalable solutions.
• Maintain exceptional customer-service standards and protect the company’s reputation.
• Lead hands-on and with a solutions-focused approach while empowering department leaders to own their results.

Benefits

• Executive-level visibility and support.
• Opportunity to lead an established $10 million operation with significant growth potential.
• Opportunity to make a meaningful impact on business performance, company culture, and long-term growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed