General Manager

PCRK Group•Toledo, OH

11d•$50,000 - $60,000•Onsite

About The Position

PCRK Group–Massage Envy is hiring a people-focused General Manager for its Toledo, Ohio region. The role is a development and training pathway toward a permanent General Manager position. During this period, leadership strengths are matched with the needs of an individual location, with the goal of transitioning the successful candidate into a dedicated General Manager role overseeing an assigned location. The General Manager oversees daily business operations, develops and supports the team, drives business performance, and ensures clients receive an exceptional experience. The role promotes Massage Envy’s values and fosters a supportive, high-energy workplace. The listed compensation is $50,000–$60,000 annually, depending on experience, with base salary, commissions, and bonus opportunities.

Requirements

At least 3 years of management experience.
Passion for wellness and commitment to creating a positive environment for clients and staff.
Strong communication and motivation skills, with the ability to build cohesive, productive teams.
Ability to interpret business metrics and use them to make informed decisions.
Organized and proactive, with the ability to thrive in a fast-paced setting.

Nice To Haves

Experience in spa, fitness, retail, or hospitality.

Responsibilities

Oversee daily operations, including scheduling, staffing, inventory, payroll, and compliance.
Lead by example and champion Massage Envy’s core values in every interaction.
Coach and mentor the team, support team members’ success, and encourage continuous growth.
Drive sales, member growth, service excellence, and other performance metrics to exceed business goals.
Ensure every client feels seen, heard, and cared for.
Foster a supportive, high-energy culture where team members feel valued and empowered.