General Manager

Kimmel & Associates • Boston, MA

19d

About The Position

The General Manager will oversee daily operations, lead field and shop personnel, and build processes to support continued growth at an established specialty contractor providing temporary site systems for commercial construction projects throughout New England. The company serves customers across Massachusetts, New Hampshire, and Rhode Island and is seeking an operational leader to strengthen infrastructure, improve execution, and increase profitability.

Reporting directly to the owners, the General Manager will have significant autonomy to improve performance, develop the team, and help shape the company’s future. This is an operations-first leadership role rather than a traditional sales position. The role requires coordinating crews, equipment, schedules, and customer expectations while maintaining strong relationships with general contractors and supporting long-term business development.

Requirements

• At least 7 years of experience in equipment rental, specialty contracting, construction services, or a related industry.
• At least 3 years of experience managing field crews, a shop, a branch, or a comparable operation.
• Demonstrated ability to manage daily scheduling and dispatch across multiple job sites.
• Strong understanding of commercial construction operations and general contractor expectations.
• Proven leadership skills, including the ability to develop employees, establish accountability, and improve operational performance.
• Comfort working in a small, owner-operated business where flexibility, initiative, and hands-on leadership are essential.

Nice To Haves

• Branch or operations management experience with an equipment rental, scaffolding, fencing, temporary site systems, or construction services company.
• Established relationships with project managers and superintendents at major general contractors in the Boston market.
• Experience negotiating or managing long-term service agreements.
• A track record of increasing revenue, improving margins, or growing the profitability of an operation.

Responsibilities

• Direct daily scheduling, dispatching, and coordination of field crews, equipment, installations, and removals across multiple active projects.
• Oversee and develop field installers, shop personnel, the shop manager, and part-time crews.
• Establish clear expectations and accountability for safety, quality, productivity, and on-time execution.
• Improve operational processes, procedures, and systems to increase efficiency and support business growth.
• Coordinate with inside and outside sales personnel to ensure a smooth transition from estimating through project completion.
• Strengthen relationships with existing general contractor clients and pursue opportunities for long-term and master service agreements.
• Monitor job profitability, labor costs, and equipment utilization to improve financial performance.
• Partner with ownership on budgeting, pricing, hiring, organizational development, and strategic growth initiatives.

Benefits

• Target total compensation of approximately $200,000 to start, with significant upside potential.
• Performance-based incentives tied to company profit growth, providing an opportunity to share in the results you help create.
• Direct access to ownership and the ability to influence business strategy and operational decisions.
• An established customer base with leading general contractors throughout New England.
• The opportunity to build processes, strengthen the team, and help guide a growing company through its next stage.
• A high-impact leadership role with substantial autonomy and a clear connection between performance and financial reward.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed