General Manager

Sares Regis Operating Company, L.P. • San Francisco, CA

3d • $120,000 - $130,000 • Onsite

About The Position

SRG Residential is seeking an experienced General Manager for its Etta and 923 Folsom properties in San Francisco, California. The General Manager is responsible for the overall supervision and performance of the properties, including leading the team and overseeing day-to-day operations. The role is scheduled Monday through Friday, 9 a.m. to 6 p.m.

The General Manager hires, trains, and develops staff; manages property operations and revenue opportunities; oversees rent collection, resident screening and retention, insurance compliance, invoices, and reporting; and reviews monthly performance, budgets, and forecasts. The position also involves market analysis and marketing plans, oversight of recurring contractor work, and ensuring compliance with safety procedures and company policies. In coordination with the maintenance supervisor, the General Manager identifies repairs, capital projects, curb-appeal needs, and risk-management issues.

The stated annual salary range is $120,000–$130,000. Compensation may include a 401(k) match, rental and renewal incentives, bonuses, and rental discounts depending on location. Regular full-time employees working 30–40 hours per week are eligible for medical, dental, vision, and other voluntary benefits, as well as vacation accrual. Sick time accrues in accordance with law. Employment is contingent on successful completion of a background screen and drug test.

Requirements

• At least 5 years of experience as a Community Manager of properties with 222 or more units, including lease-up experience.
• Excellent problem-solving, interpersonal, communication, and leadership/supervisory skills.
• Excellent sales skills.
• Ability to read and analyze general business periodicals and write reports and business correspondence.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area, and apply basic math concepts.
• Ability to solve practical problems and handle situations with limited standardization.
• Knowledge of property-level operations software, Outlook, Internet software, Excel, and Word.

Nice To Haves

• Multi-site management experience.

Responsibilities

• Hire, train, and develop a competent team.
• Manage daily property operations directly or indirectly, review rent recommendations, and identify opportunities to maximize income.
• Collect rents and ensure timely legal procedures for delinquent rent, resident insurance compliance, screening policies, and resident-retention procedures.
• Ensure weekly and other required reports are completed accurately and on time; approve invoices and ensure accurate, timely data input.
• Review and analyze monthly performance, complete variance reports, and initiate annual budgets and forecasts.
• Identify market challenges, stay informed about competitors and market conditions, and create effective marketing plans.
• Routinely bid recurring contract work, verify contractor insurance and lien-waiver compliance, and monitor contractor quality and timeliness.
• Implement OSHA and other safety procedures, educate the team on safety, conduct routine safety meetings, and ensure current MSDS information is available.
• Work with the maintenance supervisor to identify repairs and capital projects, maintain required curb appeal, and identify actual or potential risk-management issues.
• Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Benefits

• 401(k) match
• Rental incentive and renewal compensation
• Bonuses
• Rental discounts depending on location
• Medical, dental, vision, and other voluntary benefits for eligible regular full-time employees
• Vacation accrual for eligible regular full-time employees
• Sick time accrual in accordance with law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed