General Manager(04531) - 1805 N. Olden Avenue

Domino's Franchise•Ewing, NJ

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; food management; paperwork; store cleanliness; marketing; and profitability. The manager sets an example for the crew and is expected to follow all company policies and procedures while ensuring the crew does the same. Duties also include working to a schedule, maintaining a perfect image and store standards, providing great customer service, and maintaining attendance and punctuality. Transportation to and from work is required. The role includes hands-on store operations such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting lists pay of $1,000–$1,100 per week, plus periodic profit bonuses tied to cost control and service incentives and separate bonuses for high NSF and Domino’s inspection scores. Full-time management team members are eligible for co-pay health insurance, and General Managers receive one week of paid vacation per year. The work involves standing for most tasks, walking short distances, completing paperwork while seated, and frequent reaching, bending, and hand use. It can include lifting deliveries weighing up to 50 pounds, carrying supplies and dough trays, pushing or pulling trays on dollies, and occasionally climbing stairs or a ladder. Conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The posting also describes delivery-specific duties and requirements, including a valid driver’s license and access to an insured vehicle; it does not specify that these are duties of the General Manager role.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Ability to comprehend and give correct written instructions.
Verbal, writing, and telephone skills to take and process orders.
Ability to communicate with customers and co-workers in person and by phone.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks, walk short distances, and perform repeated bending, reaching, and hand-use tasks.
Ability to lift and handle deliveries weighing up to 50 pounds and carry supplies and dough trays.
Ability to occasionally climb stairs or a ladder.

Responsibilities

Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure company policies and procedures are followed.
Manage staffing, paperwork, food management, and work schedules.
Maintain store image, standards, cleanliness, and customer service.
Support marketing and store profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
Maintain attendance and punctuality and arrange transportation to and from work.