About The Position

Chartwells Higher Education is seeking a General Manager for campus dining at the University of Central Oklahoma in Edmond, Oklahoma. The General Manager leads the day-to-day operations and financial success of a large, multi-unit university dining account. The role offers an opportunity to make an immediate impact on food service operations and potential for advancement within Chartwells Higher Education. The General Manager oversees dining operations in accordance with company policies and procedures and applicable local, state, and federal laws. The position is responsible for maintaining food costs and quality standards, managing financial reporting and budgets, purchasing and inventory controls, menu planning in consultation with chefs, and ensuring proper food safety practices, including HACCP controls and food storage and use. The role also involves personnel management, staff training and development, client and guest relations, catering, and compliance with health and fire regulations for food preparation and service. The position is based at the University of Central Oklahoma in Edmond, Oklahoma. Salary is $100,000 or more, with a $15,000 relocation offering and annual bonus opportunity.

Requirements

  • Eight to ten years of food service experience, including six years of management-level experience.
  • Experience in personnel management, including hiring, supervision, evaluation, and succession planning.
  • Proven ability to achieve company goals while complying with company and client policies and procedures.
  • Excellent leadership and organizational skills, with attention to detail.
  • Supervisory, scheduling, training, and coaching skills.
  • Effective problem-solving and conflict-management skills.
  • Experience in food purchasing, food costs, and inventory control.
  • Ability to create budgets, flash reports, financial targets, and forecasts.
  • Knowledge of cash-handling procedures and reconciliation of multiple cash banks and reports.
  • Knowledge of HACCP controls and proper food storage and use.
  • Ability to monitor compliance with health and fire regulations regarding food preparation and serving.
  • Exceptional business etiquette and client-relations skills.
  • Ability to manage time effectively and prioritize tasks to meet deadlines.
  • Strong catering experience.
  • Conformity to high standards of personal integrity and ethical behavior.

Nice To Haves

  • Bachelor’s degree or equivalent professional experience.

Responsibilities

  • Participate in employee meetings, reviews, and training programs.
  • Manage in compliance with company policies and procedures and applicable local, state, and federal laws and regulations.
  • Maintain food costs while ensuring quality standards.
  • Establish and maintain good rapport with staff, clients, guests, and other departments.
  • Oversee financial reporting, including sales and profit-and-loss reports; write and adhere to annual budgets; and manage cash handling.
  • Analyze financial data and create trends.
  • Manage purchasing and inventory controls.
  • Plan menus in consultation with chefs.
  • Apply HACCP controls and ensure proper storage and use of food.
  • Manage personnel, including hiring, supervision, evaluation, and succession planning.
  • Monitor compliance with health and fire regulations regarding food preparation and serving.
  • Manage time and prioritize tasks to meet deadlines.
  • Lead catering operations.

Benefits

  • $15,000 relocation assistance
  • Annual bonus opportunity
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and accidental death coverage
  • Disability insurance
  • Retirement plan with 401(k) match
  • Paid time off
  • Holiday time off (varies by site and state)
  • Associate Shopping Program
  • Health and wellness programs
  • Discount Marketplace
  • Identity theft protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid parental leave
  • Personal leave
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