Operations Manager General Admin - Oklahoma City, OK

VetJobs•Oklahoma City, OK

7d•Onsite

About The Position

Under the general direction of the General Manager, the Operations Manager manages multiple operations that control the flow of materials to and from the location in a timely, productive, and cost-effective manner. These operations may include manufacturing, distribution, and warehousing. The role is responsible for the location’s overall operations and the physical condition of its facilities and equipment, including daily delivery and warehousing activities. It coordinates departments and teams to ensure products move smoothly to customers, operational resources are used effectively, costs are controlled, and customer needs are met. The manager leads and develops operations personnel, prepares schedules, monitors performance and operating costs, resolves operational and employee issues, and supports collaboration across departments. The role also directs safe operating practices, plans facility and equipment upgrades and maintenance, participates in vendor and order decisions, and engages with professional trade groups and customer events. This position reports to the General Manager and supervises employees such as Plant Managers or Supervisors. The role requires a bachelor’s degree and four years of directly related experience in the lumber or building materials industry, including assignments across multiple phases of the business, or an equivalent combination of education and experience. Required knowledge and experience include building materials, procurement, inventory management, people supervision, customer service, and organizational skills. The job is based in an open office area, with visits to the yard and occasional travel. The noise level is usually moderate, with occasional exposure to outdoor weather conditions.

Requirements

Bachelor’s degree from a four-year college or university and four years of directly related experience in the lumber or building materials industry, with assignments in multiple phases of the business, or an equivalent combination of education and experience.
Knowledge and experience in building materials, procurement, inventory management, and supervision of people.
Strong customer service experience and good organizational skills.
Ability to read, analyze, and interpret financial reports, trade journals, and legal documents; respond to inquiries or complaints; write speeches and articles; present information to management and public groups; and influence others toward mutually desired outcomes.
Exceptional leadership and teamwork abilities.
Ability to apply mathematical concepts including fractions, percentages, ratios, proportions, basic algebra, and geometry; calculate business and measurement figures; and develop and interpret graphs and charts.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, and develop alternative approaches to varied problems.
Thorough knowledge of, or the ability to quickly learn, order processing and delivery systems.
Knowledge of and adherence to company safety policies and procedures.
Ability to meet the physical demands of the role, including sitting, using hands, talking or hearing, standing, walking between departments, and performing limited driving; reasonable accommodations may be made.

Responsibilities

Manage multiple operations controlling the flow of materials to and from the location, including functions such as manufacturing, distribution, and warehousing.
Oversee the overall operations and physical condition of the location’s facilities and equipment, including daily delivery and warehousing functions.
Partner with department lead managers and help train and develop personnel involved in operations.
Budget and control operating costs to meet or exceed annual profit targets.
Plan operations strategies and goals, and establish department priorities and sequences to support the smooth flow of products to customers.
Compile and review operational reports measuring items such as on-time deliveries, back orders, hours worked, and shipments received; use them to control costs, prevent delays, and forecast planning needs.
Resolve problems relating to processes, costs, orders, maintenance, inventory control, equipment and trucks, services, and systems that affect the division’s ability to meet customer needs.
Prepare operations schedules and coordinate staffing issues with leaders in Warehouse, Shipping, Yard, Office, and Purchasing to support performance and effective resource utilization.
Resolve team member issues affecting division performance and, as appropriate, employee relations issues.
Coordinate across departments, including Production, Sales, and Accounting, on processes affecting purchasing, shipping, accounts receivable and payable documents, sales special orders, millwork and truss scheduling, and material deliveries.
Take an active role in employee training programs for drivers, yard personnel, and supervisors; motivate employees, maintain a productive workforce, and train successors.
Analyze and maintain vendor evaluations, recommend revisions, monitor existing services, and initiate new service options.
Participate in decisions to accept or reject orders.
Direct implementation of safe operating practices in compliance with company and regulatory policies, including DOT regulations, forklift operations, and OSHA requirements.
Plan and implement equipment and facility design upgrades and maintenance.
Participate in professional trade groups, Home Builder’s Association activities, LMC meetings, and customer appreciation events.
Carry out managerial responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, training, assigning and directing work, evaluating performance, rewarding or disciplining team members, addressing complaints, and resolving problems.