General Manager - Truck Care

Love's Travel Stops & Country Stores • Sidney, OH

2d

About The Position

The Truck Care General Manager leads the smooth and efficient operation of a high-volume, multifaceted truck care facility. The role manages staff, including Service Advisors, and oversees processes and strategies to improve sales and customer satisfaction. The position focuses on delivering exceptional customer service while maintaining a safe, clean, and well-functioning location.

Requirements

• At least 2 years of management experience in retail, restaurant, travel stop or c-store, big box, grocery, or department store settings.
• At least 2 years of experience managing operations with annual sales volume of $2 million or more.
• At least 2 years of experience deciphering and impacting budgets and P&L statements.
• At least 2 years of experience supervising and training 10 or more employees.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
• Ability to frequently lift or move items weighing over 50 pounds.
• Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check.

Responsibilities

• Ensure a safe, clean, and well-maintained location, including exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Ensure proper task execution and effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support for HR functions.
• Train and develop team members to maximize customer service expectations.
• Understand financial reporting, including profit and loss statements, and use it to affect business changes and capitalize on opportunities.
• Address customer feedback and work to improve the overall customer experience.

Benefits

• Company-funded tuition assistance
• Paid Time Off
• 401(k) with 100% match up to 5%
• Medical, dental, and vision insurance after 30 days
• Competitive pay
• Career development
• Quarterly bonus program
• Profit sharing through Love’s Shares

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed