General Manager - Truck Care

Love's Travel Stops & Country Stores • Dyersburg, TN

4d

About The Position

The Truck Care General Manager leads the operation of a high-volume, multifaceted truck care facility. The role manages staff, including Service Advisors, and oversees processes and strategies intended to strengthen sales, customer service, and customer satisfaction. Responsibilities include maintaining a safe, clean, and well-maintained location; managing products, inventory, and waste; supporting staffing and employee development; understanding financial reports; and responding to customer feedback.

Requirements

• At least 2 years of management experience in retail, restaurant, travel stop or c-store, big box, grocery, or department store settings.
• At least 2 years of experience managing operations with annual sales volume of $2 million or more.
• At least 2 years of experience interpreting and impacting budgets and profit and loss statements.
• At least 2 years of experience supervising and training 10 or more employees.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Strong organizational and multitasking abilities, with attention to detail.
• Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
• Ability to frequently lift or move items weighing more than 50 pounds.
• Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check.

Responsibilities

• Ensure the location is safe, clean, and well maintained, including through exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Oversee task execution, safety practices, scheduling, cash integrity, talent acquisition, employee development, and support for HR functions.
• Work alongside team members to train and develop them to maximize customer service.
• Understand financial reporting, including profit and loss statements, to affect business changes and capitalize on opportunities.
• Address customer feedback and work to improve the overall customer experience.

Benefits

• Company-funded tuition assistance
• Paid time off
• 401(k) with 100% company match up to 5%
• Medical, dental, and vision insurance after 30 days
• Competitive pay
• Career development
• Quarterly bonus program
• Profit sharing through Love’s Shares

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed