General Manager(02008) - 7352 W Rawson Ave

Domino's Franchise•Franklin, WI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communication with customers and coworkers in person and by telephone, accurate order entry, basic arithmetic and handling monetary change, and the ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, analyze information, and make decisions. Specific delivery duties include delivering products by car, delivering flyers and door hangers, and navigating the designated delivery area.

Requirements

  • Must be at least 18 years of age.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, make correct monetary change, and enter orders using a computer keyboard or touch screen.
  • Motor coordination to make precise, rapid movements with the hands and fingers.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read maps and locate addresses.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to meet the physical demands of standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and hand/eye tasks.

Responsibilities

  • Oversee all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Manage staffing, paperwork, food, scheduling, store cleanliness, marketing, and profitability.
  • Provide great customer service and maintain attendance, punctuality, and store standards.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
  • Navigate the delivery area and customer locations, including stairs and other challenging terrain.
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