The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communication with customers and coworkers in person and by telephone, accurate order entry, basic arithmetic and handling monetary change, and the ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, analyze information, and make decisions. Specific delivery duties include delivering products by car, delivering flyers and door hangers, and navigating the designated delivery area.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed