General Manager Arapahoe Hyundai

Asbury Automotive•Centennial, CO

1d•$250,000 - $400,000

About The Position

The General Manager at Arapahoe Hyundai is accountable for customer retention and the profitability of each dealership department. The role uses sound business management practices to plan, motivate, and coordinate the activities of the management team, while supporting an exceptional guest experience and a fun, supportive, and inclusive workplace. The General Manager serves as a role model and servant leader, promotes the company’s core values, and helps team members grow and perform effectively. The position leads dealership operations and management, including hiring, training, motivating, evaluating, and directing department managers. It oversees annual and monthly planning, manufacturer volume commitments, forecasts, financial reporting, merchandising and advertising strategies, compensation plans, training requests, and coordination with the accounting office. The General Manager maintains productive relationships with lending institutions and manufacturer personnel, conducts managers’ meetings, and resolves customer complaints that department managers cannot address. The role also requires professional conduct, adherence to company policies and procedures, dependable attendance and punctuality, and maintaining a clean, organized work area and professional appearance. Physical requirements include regularly sitting and talking or hearing; occasionally standing, walking, and lifting or moving up to 10 pounds. Applications and candidate evaluations continue on an ongoing basis until the position is filled.

Requirements

Ability to perform the duties and responsibilities of a dealership General Manager, including management of dealership operations and financial performance.
Ability to hire, train, supervise, evaluate, and direct dealership managers.
Ability to plan operations, set goals, review forecasts and performance, and oversee financial reporting.
Ability to maintain professional relationships with customers, employees, vendors, lenders, and manufacturer personnel.
Ability to meet the stated physical requirements, including occasionally lifting or moving up to 10 pounds.
Adherence to company policies, procedures, and professional conduct expectations.

Responsibilities

Assume accountability for customer retention and the profitability of each dealership department.
Plan, motivate, and coordinate the activities of the management team using sound business management practices.
Support exceptional guest experiences by assisting guests and helping team members serve guests effectively.
Model the company’s core values and recognize and praise team members for exceptional performance.
Treat co-workers, customers, and vendors professionally and respectfully; maintain attendance, punctuality, professional appearance, and an organized work area.
Hire, train, motivate, supervise, and direct dealership department managers; interview candidates before final hiring decisions.
Direct and monitor management and supervisory personnel, conduct formal performance evaluations, and assign work.
Address complaints promptly and conduct counseling sessions and terminations in accordance with company guidelines.
Plan dealership operations for the coming year and submit plans to Asbury Automotive for approval.
Ensure manufacturer volume commitments are met.
Meet weekly with the controller or office manager to review departmental forecasts against monthly and annual forecasts.
Meet individually with managers to establish monthly and annual goals and review actual performance.
Develop merchandising strategies and help create effective, cost-efficient advertising programs.
Monitor the daily operating control report and implement improved courses of action when needed.
Provide accurate weekly reports on the financial condition of Asbury Automotive.
Ensure monthly financial statements are complete, accurate, and submitted to the factory on time.
Maintain good working relationships with lending institutions and manufacturer personnel.
Communicate management policies and procedures to team members and support team morale.
Hold regularly scheduled managers’ meetings to ensure departments operate efficiently and profitably.
Review and approve appropriate training requests consistent with company goals, and monitor training effectiveness.
Review and approve team-member compensation plans and ensure they comply with company guidelines.
Coordinate with the accounting office to ensure records and analyses are maintained accurately.
Resolve customer complaints that department managers are unable to rectify.
Comply with organizational policies, practices, procedures, and the Asbury Automotive Group Code of Conduct.
Participate in team efforts to achieve departmental and company goals, and provide leadership through example and knowledge sharing.
Perform other duties as assigned.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Pet insurance
Digital career path tool
Continuous training through Asbury’s Internal Learning Management System
Professional growth and development opportunities
Technician student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Paid volunteer hours through community service initiatives
Employee referral program with bonus opportunities