Arby's General Manager

Arby's • Pahrump, NV

18d

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role is responsible for pursuing maximum restaurant profitability through selective recruitment, consistent training, and quality food, while creating a company culture aligned with DRG’s values. The General Manager develops and empowers team members, oversees operational and financial results, makes effective decisions, and serves as a liaison between upper management and the team. The position also reinforces company culture, recognizes team contributions, promotes inclusivity, and ensures compliance with company policies, procedures, and local regulations. This position reports to the Area Coach and Director of Operations and is non-exempt. The expected work week averages 45 hours, with flexible availability for nights, weekends, and holidays.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with proven leadership ability.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam.
• Maintain a current health card in accordance with local and state requirements.
• Reliable transportation.
• Must pass a clear criminal background check and have an acceptable Motor Vehicle Record (MVR).
• Average 45-hour work week and flexible availability for nights, weekends, and holidays.

Responsibilities

• Identify, train, and mentor high-potential team members and develop them into leaders.
• Pursue operational excellence, including exceptional customer service, clean restaurants, excellent food, and strong financial performance.
• Manage restaurant profit and loss, keeping costs low and maximizing profitability.
• Make sound, effective decisions and act as a liaison between upper management and the team while maintaining an open-door policy.
• Conduct ongoing training workshops, provide real-time constructive feedback, and encourage continuous learning and growth.
• Reinforce DRG’s culture and values through recognition, inclusivity, and a fun, respectful atmosphere.
• Enforce company policies, procedures, and local regulations.
• Build working relationships with the restaurant team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests and maintain the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program for assistance with life challenges and financial needs.
• DRG Savings Marketplace discounts.
• Employee Assistance Program, including counseling services, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program that allows employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED