District Manager - Arby's

CAMPBELL OIL COMPANY INC•Elizabethtown, NC

About The Position

The District Manager oversees the development and profitability of assigned retail outlets, including Arby’s restaurants and other branded and licensed food concepts. The role plans, implements, trains, and supports retail operations, ensuring branded programs meet guest-experience, sales, and financial-performance expectations. The District Manager has P&L responsibility for assigned locations and drives sales growth and margins while controlling expenses. The position requires open availability to support business needs and is not a 9-to-5 role. The District Manager manages financial performance, staffing, customer satisfaction, operational standards, inventory, and compliance across assigned locations. The role works with company leaders and teams including HR, Merchandising & Customer Engagement, Food & Beverage, and Safety. It also develops store managers and teams through training, coaching, and performance reviews, and ensures locations meet company and brand standards.

Requirements

High school diploma required.
At least 3 years of retail or convenience-store experience with significant foodservice sales.
Strong accounting and analytical skills, including proficiency in contract negotiation.
Strong attention to detail and demonstrated ability to analyze problems, identify root causes, and recommend solutions.
Excellent organizational and communication skills and ability to work in a team-oriented environment.
Reliable transportation and ability to travel up to 50%.
Ability to lift up to 30 pounds as needed with material-handling equipment.
Ability to devote the time needed to succeed and work efficiently without direct supervision.
Strong interpersonal and communication skills, including the ability to work effectively at all organizational levels and with staff at remote locations.
Strong problem-solving and creative skills, sound judgment, and ability to make decisions using accurate and timely analyses.
Ability to interpret a strategic vision into an operational model.
Integrity, dependability, urgency, and a results-oriented approach.
Ability to recruit, train, develop, and retain teams focused on guest experience and company goals.
Frequently required to sit, hear, use hands to type data, operate business equipment, and dial a telephone; regularly required to talk and hear; frequently required to stand, walk, and lift up to 15 pounds.

Nice To Haves

Associate or bachelor’s degree preferred.

Responsibilities

Meet financial objectives based on annual budget forecasts by analyzing variances, taking corrective action, establishing financial controls, and developing profitability strategies.
Review monthly and annual financial information for each location and create improvement plans for underperforming sites.
Monitor daily, weekly, and monthly KPIs and ensure store-level targets are met.
Ensure appropriate staffing levels to provide a quality guest experience.
Respond to customer complaints and take appropriate action to resolve issues and maintain customer satisfaction.
Recruit, select, orient, train, assign, schedule, coach, counsel, and discipline management staff; communicate expectations and review performance and compensation actions.
Build relationships with store managers and develop learning and training programs to support execution and skill development.
Work with HR on annual reviews for direct reports and coordinate or participate in evaluations of store staff.
Collaborate with the Director of Merchandising & Customer Engagement on marketing, advertising, public relations, and community relations programs, and evaluate their results.
Work with the Food & Beverage team to maintain food-service standards by evaluating and auditing prepared food and dispensed beverages.
Work with the Director of Safety to maintain a safe environment for customers and co-workers.
Maintain effective internal controls and ensure compliance with local, state, and federal laws and rules.
Attend and pass assigned training sessions.
Manage inventory processes and procedures to meet cost and margin targets.
Control purchases, review usage and sales reports, analyze variances, and develop corrective action plans as needed.
Manage assigned locations through staff development, sales growth, and profitability to meet management goals.
Ensure assigned locations comply with brand standards, policies, and procedures.
Support guest satisfaction by maintaining company standards for quality, value, service, and cleanliness.
Maintain positive working relationships and promote a cooperative climate that supports employee morale, productivity, and efficiency while adhering to company core values.