Assistant Manager - Arby's

CAMPBELL OIL COMPANY INC•Sandy Creek, NC

3d•Onsite

About The Position

The Assistant Manager supports the Store Manager in overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining food quality and safety standards. The role involves leading and developing team members, managing inventory, supporting sales and financial goals, and helping create a positive work environment. The position is with Arby's in Leland, North Carolina. A detailed job description will be available upon employment.

Requirements

High school diploma or equivalent.
At least 2 years of food service industry experience, including at least 1 year in a supervisory or leadership role.
Strong leadership and team-building skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Proficiency in restaurant management software and point-of-sale (POS) systems.
Strong problem-solving skills and attention to detail.
Ability to stand for extended periods and perform physical tasks, including lifting up to 30 pounds.
Ability to work various shifts, including nights, weekends, and holidays as needed.
Ability to navigate a fast-paced restaurant environment.

Nice To Haves

Associate’s degree or higher in business or hospitality management.

Responsibilities

Assist in recruiting, training, and developing team members and foster a positive, productive work atmosphere.
Lead by example in customer service and operational practices.
Support day-to-day restaurant operations and ensure compliance with company policies and procedures.
Monitor food safety and cleanliness standards in accordance with health regulations.
Address customer inquiries, concerns, and complaints professionally and implement strategies to improve customer experience and satisfaction.
Assist with managing sales, costs, budgets, and overall restaurant financial performance.
Monitor inventory and assist with ordering supplies to maintain availability and minimize waste.
Prepare and maintain operational reports, including sales forecasts, labor costs, and inventory levels.
Assist in scheduling staff shifts to provide adequate coverage during peak hours.
Uphold safety standards, help maintain a safe workplace, and conduct inspections for health and safety compliance.