General Manager - Arby's

CAMPBELL OIL COMPANY INC•Myrtle Beach, SC

3d•Onsite

About The Position

The Restaurant General Manager at Arby’s oversees the restaurant’s day-to-day operations, ensures an exceptional guest experience, and leads a team of employees. The role manages staffing, training, inventory, financial performance, and compliance with company standards for food quality and cleanliness. The General Manager is expected to bring strong leadership skills, a customer-focused mindset, and a passion for delivering exceptional retail experiences. A detailed job description will be available when employment begins.

Requirements

Minimum of 2–3 years of restaurant management experience, preferably in a fast-food or quick-service environment.
Previous experience leading a team, managing budgets, and achieving operational targets.
Strong leadership and people-management skills.
Excellent communication and interpersonal skills.
Proven ability to manage budgets, drive sales, and achieve financial goals.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
High school diploma or equivalent required.
Must be available to work flexible hours, including nights, weekends, and holidays.
Ability to lift up to 50 lbs. and stand for extended periods.
Ability to think quickly and handle high-volume situations in a fast-paced work environment.

Nice To Haves

Bachelor’s degree in Hospitality Management or a related field.
Food safety certification (required in some locations).
A valid driver’s license and reliable transportation may be required.

Responsibilities

Recruit, hire, train, and develop restaurant staff; provide ongoing coaching and development.
Foster a positive work environment that supports teamwork, respect, collaboration, employee engagement, and retention.
Oversee daily restaurant operations and ensure compliance with Arby’s standards.
Ensure food safety, cleanliness, and health standards are met.
Supervise kitchen and front-line staff to support timely and accurate food preparation and delivery.
Manage inventory and supply orders, and minimize waste to control costs.
Address customer complaints and concerns promptly and professionally; monitor customer service and implement improvements.
Ensure food quality and presentation consistently meet Arby’s standards.
Manage the restaurant budget and financial goals, including labor costs, food costs, and profitability.
Monitor sales trends, implement sales growth strategies, and control operational expenses.
Prepare and analyze financial reports, identify trends, and take corrective actions.
Ensure compliance with federal, state, and local regulations, including labor laws and food safety standards.
Conduct safety audits and implement programs to prevent accidents and injuries.
Maintain accurate records for inventory, staffing, health inspections, and other required documentation.
Work with the Area Supervisor and marketing teams on local marketing initiatives.
Engage with the local community to build relationships and enhance the restaurant’s reputation.