General Manager

Associa • Houston, TX

3d

About The Position

The General Manager is responsible for the overall supervision of a community association. The role interacts with homeowners, vendors, board and committee members, onsite staff, branch-office staff, and the Associa Client Shared Service Center. The General Manager manages the association’s day-to-day business affairs at the Board’s direction and in accordance with the management agreement, association policies and procedures, and approved operating budget.

Responsibilities

• Supervise the operation and administration of the Association in accordance with the management agreement and Association Policies and Procedures.
• Serve as the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform or direct administrative and management duties requested by the Board of Directors and consistent with the management agreement.
• Review monthly financials and submit a summary report to the Board of Directors.
• Provide or oversee recommendations to the Board and committees regarding major capital expenditures needed to maintain the community’s appearance and operations.
• Monitor delinquencies and provide recommendations to the Board as needed.
• Attend Board meetings as required by the management agreement and prepare meeting packages within established time frames.
• Ensure the Board is aware of legal actions involving the Association.
• Maintain unit and contract files related to Association operations.
• Assist the Board with the architectural review process.
• Coordinate or oversee inspections of building facilities and common areas and arrange appropriate follow-up actions.
• Oversee accounts payable and resale processes in accordance with Associa processes and procedures.
• Manage vendors, including procurement and performance evaluation, and monitor their compliance with contractual obligations.
• Oversee maintenance of the C3 database, including updates to resident information.
• Assist with implementation of Board policies and directives within the scope of the management agreement, and work with the Board on strategic initiatives, policy governance, and association projects.
• Hire, train, supervise, manage the performance of, and terminate onsite employees in accordance with company policies.
• Assist the Board with preparation of the annual budget and monitor and manage operational costs.
• Analyze advantages and disadvantages of alternative solutions to problems and make recommendations to the Board.
• Manage the Association’s day-to-day business affairs at the Board’s direction.
• Assist with administration of community functions and projects within the approved operating budget.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed