Domino's General Manager (03572)

Domino's Franchise•Flowery Branch, GA

About The Position

The General Manager, described in the posting as an Operating Partner, leads the operation of a Domino’s store and may manage a business generating $1–2 million in sales, with support from a 43-store franchise. The role offers experience in Quick Service Restaurant operations, including cost management, waste management, customer service, and people development. The position may provide a path to develop future Operating Partners or pursue franchise ownership. The manager is responsible for what happens during their shift and leads the team by example, following company policies and procedures and expecting the same from the crew. The role includes staffing, scheduling, paperwork, food management, store appearance and cleanliness, marketing, cost controls, and profitability. It also involves customer service and may include operating and maintaining store equipment, preparing products to Domino’s standards, handling inventory and orders, and delivery-related tasks. The work requires standing for most of the shift, handling supplies and ingredients weighing up to 50 pounds, and occasional crouching, bending, stooping, squatting, or stair use. The posting offers a competitive salary structure consisting of a base salary and monthly bonus, along with development opportunities and health, dental, and vision benefits.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver’s license.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must pass a criminal background check.
  • Must pass a Motor Vehicle Record Check and meet company-specific standards.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
  • Ability to coordinate with coworkers and customers and analyze and compile data.
  • Ability to make sound, ethical judgments and decisions in a timely manner.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Navigational skills to read a map, locate addresses within the designated delivery area, and navigate diverse terrain and delivery sites.
  • Ability to stand for most of the shift and handle job tasks involving walking, lifting or stacking supplies, and occasional crouching, squatting, stooping, bending, or stair use.
  • Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

  • Take responsibility for all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Lead the team by example, follow all policies and procedures, and expect the same compliance from crew members.
  • Staff the store, submit paperwork, manage food, schedule employees, maintain image standards and cleanliness, support marketing, and contribute to profitability.
  • Direct activities, multitask, coordinate with coworkers and customers, and make timely, sound, ethical judgments and decisions.
  • Greet customers, take orders, and address customer concerns positively.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino’s specifications and guidelines.
  • Take inventory, stock ingredients and supplies from delivery areas to storage, work areas, or coolers, and complete related paperwork.
  • Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
  • Navigate delivery areas and sites, including multi-story buildings and private homes, while carrying products.
  • Manage business operations, with the opportunity to work on labor and food costs, waste management, interviewing, and people management.

Benefits

  • Competitive salary structure with base pay and monthly bonus.
  • Flexible and convenient schedule.
  • Health benefits.
  • Dental benefits.
  • Vision benefits.
  • Team Fox company engagement outings, including company parties and team development activities.
  • Community involvement and local networking opportunities.
  • Professional development and travel incentives.
  • Opportunity to compete for national and global Domino’s rewards.
  • Leadership and managerial skill development opportunities.
  • Advanced leadership development opportunities.
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