Domino's Customer Service Rep (03572)

Domino's Franchise•Flowery Branch, GA

About The Position

Domino’s is hiring customer service representatives to welcome and assist customers and help prepare and deliver great food. This role may be suitable as a main job, a second job, or a job alongside school, and the posting mentions both part-time and full-time schedules. Team members may have opportunities to develop skills in customer service, inventory management, and people development, with potential pathways to management or other roles within the brand. The position requires an enthusiastic, professional approach to customer communication and the ability to work effectively alone and with coworkers in a fast-paced environment. Team members prepare products to Domino’s specifications, handle orders and payments, maintain store facilities and equipment, and support inventory and stocking activities. Most work is performed standing, with lifting and other physical tasks required.

Requirements

  • Must be at least 16 years of age.
  • Must pass a criminal background check.
  • Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to stand for most of a shift and perform tasks involving walking, occasional crouching, squatting, stooping, bending, and stair use.
  • Ability to lift and/or stack product ingredients and supplies weighing up to 50 pounds.
  • Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.
  • Ability to work under stress, meet strict quality-control standards, and maintain a professional appearance in accordance with Domino’s and Team Fox image standards.

Responsibilities

  • Greet customers enthusiastically, take orders with a positive attitude, and communicate professionally.
  • Receive and process telephone orders promptly to support customer satisfaction and timely pizza delivery.
  • Prepare products according to Domino’s specifications and guidelines.
  • Operate, clean, and maintain store facilities and equipment.
  • Take inventory and stock ingredients and supplies from delivery areas into storage, work areas, and coolers, and complete related paperwork.
  • Coordinate with coworkers and customers and contribute to meeting quality-control standards.
  • Handle monetary transactions and provide correct change.
  • Perform repetitive tasks, work independently or with others, and make timely, sound ethical judgments.

Benefits

  • Flexible schedules
  • Opportunities for growth and advancement, potentially including management
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