Domino's General Manager (5602)

Domino's Franchise•Columbia, SC

About The Position

Domino’s is hiring a General Manager to lead store operations and team members while helping the store deliver excellent food and customer service. The General Manager is responsible for everything that happens during a shift and is expected to model and enforce company policies and procedures. The role calls for sound judgment, empathy, people-management insight, multitasking, and the ability to lead a team toward shared goals. Responsibilities include controlling costs, inventory and cash; managing customer relations; staffing and scheduling; submitting paperwork; managing food; maintaining store image and cleanliness; marketing; and supporting profitability. The General Manager also performs store tasks such as greeting customers, taking and processing orders, preparing products to Domino’s specifications, receiving and stocking ingredients, and operating, cleaning, and maintaining store facilities and equipment. The position involves standing for most of the shift, handling deliveries and supplies weighing up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs. Delivery-related duties require navigating to addresses and delivery sites.

Requirements

Be at least 18 years of age.
Have a valid driver’s license.
Have access to an insured vehicle that can be used for delivery.
Pass a criminal background check.
Have sound judgment, empathy, people-management insight, and the ability to multitask.
Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
Be able to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
Have navigational skills to read a map and locate addresses, and be able to navigate diverse terrain and delivery sites while carrying product.
Be able to perform basic arithmetic accurately and quickly, make correct monetary change, and use a calculator if needed.
Be comfortable using a computer keyboard, touch screen, and foot-paddle.
Be able to stand for most of the shift and lift and/or stack product ingredients and supplies weighing up to 50 pounds.

Responsibilities

Take responsibility for everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Follow all company policies and procedures and expect the same of crew members.
Lead and direct the team toward shared store goals.
Manage staffing, scheduling, paperwork submission, food management, image standards, store cleanliness, marketing, and profitability.
Greet customers, take orders, and address customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete associated paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate to addresses within the delivery area and delivery sites, including multi-story buildings and private homes.