General Manager

SavATree•Jessup, MD

18d•$110,000 - $130,000

About The Position

SavATree is hiring a full-time, permanent, exempt General Manager / Market Leader in Jessup, Maryland. The Market Leader owns the success of the market, combining strategic leadership with hands-on operational execution. The role is accountable for financial performance, operational excellence, employee engagement, safety, and customer satisfaction, while partnering with district leadership and functional support teams. The General Manager leads business planning and execution, sales and market growth, operations, talent development, client experience, and safety. The position offers a base salary of $110,000–$130,000 per year, quarterly and annual bonuses, equity, and relocation assistance. The role includes both office and field responsibilities, with travel within the assigned market as needed.

Requirements

Bachelor's degree in Business, Forestry, Arboriculture, Environmental Sciences, or a related field, or equivalent leadership experience.
Demonstrated success leading a branch, district, or multifunctional business with full P&L accountability.
Proven experience leading sales and operations teams in a service-based organization.
Strong financial acumen, including experience managing budgets, forecasting, and business performance metrics.
Experience coaching, developing, and retaining high-performing teams.
Excellent leadership, communication, and relationship-building skills.
Ability to analyze business data and make informed operational decisions.
Valid U.S. driver's license with an acceptable driving record.
Authorized to work in the United States.
Ability to travel within the assigned market as needed.

Nice To Haves

ISA Certified Arborist credential, or willingness to obtain it.
Tree Care, Landscape, Green Industry, Home Services, or similar operational leadership experience.

Responsibilities

Own overall market performance, including revenue growth, profitability, productivity, and operational excellence.
Develop and execute annual business plans to achieve sales, margin, EBITDA, and customer-retention goals.
Analyze financial and operational performance, identify opportunities, and implement action plans to improve results.
Align staffing, resources, and equipment with current demand and future growth.
Lead and coach Residential and Commercial Sales Arborists to achieve sales and profitability goals.
Build a culture focused on client relationships, consultative selling, and exceptional service.
Identify new business opportunities, expand client relationships, and grow Tree Care, Plant Health Care, Lawn Care, and Commercial Services.
Monitor market trends, competitive activity, and customer feedback to support continued growth.
Ensure work is completed safely, efficiently, and to high-quality standards.
Improve scheduling, routing, equipment utilization, productivity, and service delivery.
Maintain compliance with company policies, regulatory requirements, and environmental standards.
Oversee fleet management, facilities, inventory, and branch assets.
Recruit, hire, develop, coach, and retain talent across sales, operations, and administration.
Create an engaging, accountable, high-performing culture that reflects SavATree's values.
Conduct performance coaching, succession planning, and leadership development.
Partner with Talent Acquisition to build talent pipelines for future growth.
Champion a customer-first culture and monitor customer satisfaction metrics, including Net Promoter Score.
Resolve complex customer concerns while protecting long-term relationships and the company's reputation.
Foster a safety culture and ensure team members are trained, equipped, and accountable for safe work practices.
Participate in safety meetings, field visits, and continuous improvement initiatives.