General Manager (05113) - 7020 Beach Blvd
About The Position
The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role sets an example for the crew and ensures strong customer service, attendance, punctuality, and a professional store image. On-the-job orientation and training are provided. The position also includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Delivery-related duties may include delivering products by car, bringing orders to customers, and distributing flyers or door hangers. Advancement opportunities may include moving into franchise ownership or corporate operations.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read maps and locate addresses within the delivery area.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the described physical duties, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs, bending, crouching, reaching, and driving.
- Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and varying or adverse weather.
Responsibilities
- Oversee all activities during the shift, including staffing and work scheduling.
- Manage cost controls, inventory, cash, food, and paperwork.
- Maintain customer relations and provide great customer service.
- Set an example for the crew and ensure compliance with company policies, procedures, and standards.
- Maintain attendance and punctuality, store cleanliness, and a professional store image.
- Contribute to marketing and store profitability.
- Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers or door hangers, as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
