General Manager

GFL Environmental • Orlando, FL

19d

About The Position

The General Manager plans, organizes, controls, and directs facility operations, potentially covering operations with revenue up to $30 million or more. The role is accountable for achieving operational objectives safely and efficiently, setting strategic direction for operations managers and facilities, and maintaining positive employee relations and a professional corporate image. The General Manager oversees safety, workforce development, service delivery, profit and loss, resource management, production standards, risk management, and business expansion. The scope of certain essential functions may vary with local organizational structure.

This executive role directs facility managers, sales leadership, administrative personnel, and maintenance teams. It promotes a safety-first culture, efficient operations, strong customer service, and a high-performance workforce. The General Manager develops budgets, capital plans, growth objectives, and profitability targets; reviews financial results; and partners with commercial teams to pursue market growth. The position combines approximately 80% office-based strategic work with field and outside operational oversight, with local travel required depending on organizational structure and market territory.

Requirements

• At least 5 years of operational leadership experience in waste management or environmental services, or an equivalent high-volume industrial or logistics environment.
• Bachelor’s degree from an accredited college or university, or an equivalent demonstrated senior management track record.
• Understanding of collection equipment, compaction systems, route optimization software, and waste facility operations.
• Strong financial acumen and experience managing complex P&L statements and capital expenditure budgets.
• Excellent leadership, communication, negotiation, and conflict-resolution skills.
• Demonstrated commitment to safety regulations, including OSHA and DOT, and environmental compliance.
• Valid work authorization in the country where the job is located; visa sponsorship is not provided.

Responsibilities

• Plan, organize, control, and direct facility operations to achieve objectives safely and efficiently.
• Set strategic direction for operations managers and corresponding facilities, as applicable.
• Direct and coordinate facility managers, sales leadership, administrative personnel, and maintenance teams.
• Promote safety and implement accident-prevention and safety-reward programs to protect employees and reduce claims.
• Optimize collection routes, preventive maintenance, container management, and equipment utilization to improve efficiency and reduce costs.
• Manage operations’ profit and loss, review monthly financials, and make strategic adjustments.
• Develop annual operating budgets, capital requirement plans, growth objectives, and profitability targets, including EBITDA and ROA.
• Oversee bi-weekly payroll, purchase order systems, timely billing, and semi-annual account profitability analyses.
• Screen, recruit, train, and mentor operational talent and managers prepared for succession.
• Maintain positive employee relations, professionalism, and compliance with wage and hour laws.
• Partner with commercial sales teams to identify growth opportunities, analyze market trends, and expand local contracts and acquisitions.
• Oversee customer pricing guidelines and contract negotiations, and support community involvement to strengthen the local company brand.
• Promote effective and profitable operations, resource management, high production standards, risk management, and business expansion.

Benefits

• Competitive base salary commensurate with experience and operational scale.
• Short-term annual bonus tied to financial, safety, and operational performance targets.
• Long-term incentive plan with stock plans.
• Comprehensive benefits and retirement plans.
• 15 days of paid time off.
• Medical, dental, and vision coverage, with four medical plan options.
• Health Savings Account with an employer contribution and match program.
• 401(k) plan with employer match.
• Paid holidays.
• Employee Assistance Program with free, confidential counseling for the employee and household.
• Corporate vehicle or allowance, depending on structure.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior