Domino's General Manager (5612)
About The Position
The General Manager leads a Domino’s store and is responsible for everything that happens during their shift. The role oversees cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; image standards; store cleanliness; marketing; and profitability. The General Manager sets an example for the crew, ensures that all policies and procedures are followed, and leads the team toward shared goals for sales and customer service. The role also includes customer-facing and operational work such as greeting customers, taking orders, addressing concerns, preparing products to Domino’s specifications, processing telephone orders, managing inventory and supplies, and operating, cleaning, and maintaining store facilities and equipment. The position may involve delivery-related tasks, including navigating to addresses and carrying products at delivery sites. Work is primarily performed standing, with frequent movement and handling of supplies. The role requires lifting and stacking ingredients and supplies weighing up to 50 pounds and may involve crouching, squatting, stooping, bending, or using stairs.
Requirements
- Must be at least 18 years of age.
- Must have a valid driver's license.
- Must have access to an insured vehicle that can be used for delivery.
- Must pass a Criminal Background Check.
- Ability to use sound judgment, empathy, people-management insight, and multitasking skills.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, coordinate with coworkers and customers, analyze and compile data, and make timely, sound, ethical judgments and decisions.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Comfort using a computer keyboard, touch screen, and foot-paddle.
- Ability to read a map, locate addresses, and navigate diverse terrain, including multistory buildings, private homes, and other delivery sites.
- Ability to stand for most of the shift and lift or stack product ingredients and supplies weighing up to 50 pounds.
- Ability to occasionally crouch, squat, stoop, bend, or use stairs.
- Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.
Responsibilities
- Take responsibility for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
- Lead by example and ensure the crew follows all policies and procedures.
- Manage staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
- Direct activities and coordinate with coworkers and customers while meeting quality-control standards.
- Greet customers, take orders, and address customer concerns with a positive attitude.
- Operate, clean, and maintain store facilities and equipment.
- Prepare products according to Domino’s specifications and guidelines.
- Take inventory, stock ingredients and supplies in storage and work areas, and complete related paperwork.
- Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
- Navigate to addresses within the delivery area and carry products at delivery sites when required.
- Make accurate monetary change and perform basic arithmetic.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
