General Manager

Eyetastic Services•Sugar Land, TX

19d

About The Position

A leading optical provider is seeking an experienced General Manager to oversee daily operations at an optical center. The role focuses on customer service, operational excellence, sales growth, profitability, staff development, financial management, and compliance. The General Manager is also expected to stay informed about optical products, trends, and technologies to make recommendations and support innovation.

Requirements

Proven experience in optical management or a related leadership role within the optical industry.
Strong understanding of optical products, services, and customer needs.
Excellent leadership, communication, and interpersonal skills.
Demonstrated ability to drive sales and achieve financial targets.
Strong organizational and problem-solving abilities.
Proficiency with business management software and basic computer applications.
Commitment to continuous learning and professional development.

Responsibilities

Lead and manage the optical center’s daily operations, ensuring high standards of customer service and operational excellence.
Drive sales growth and profitability through team leadership, inventory management, and customer engagement.
Recruit, train, and mentor staff, fostering collaboration and continuous development.
Oversee scheduling, budgeting, and financial reporting to meet business goals.
Ensure compliance with company policies, industry regulations, and quality standards.
Resolve customer concerns promptly and maintain a positive reputation in the community.
Stay current on optical products, trends, and technologies to provide informed recommendations and drive innovation.