General Manager

Associa • Houston, TX

3d

About The Position

The General Manager (GM) is responsible for providing overall supervision of a community association. The GM interacts with internal and external clients, including homeowners, vendors, board members, committee members, onsite staff, branch-office staff, and the Associa Client Shared Service Center (CSSC). The responsibilities listed are examples of work performed in this classification; management may add, modify, change, or rescind assignments. Other duties may be assigned.

Responsibilities

• Supervise the operation and administration of the Association in accordance with the management agreement and Association Policies and Procedures.
• Act as the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform or direct administrative and management duties requested by the Board of Directors and consistent with the management agreement.
• Review monthly financials and submit a summary report to the Board of Directors.
• Provide or oversee recommendations to the Board of Directors and committees regarding major capital expenditures needed to maintain the community’s appearance and operation.
• Monitor delinquency and provide recommendations to the Board of Directors as needed.
• Attend Board meetings as required by the management agreement.
• Prepare Board meeting packages within established time frames.
• Ensure the Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to Association operations.
• Assist the Board of Directors with the Architectural Review Process.
• Coordinate or oversee inspections of building facilities and common areas and arrange follow-up actions as required.
• Oversee the Accounts Payable process in accordance with Associa processes and procedures.
• Oversee the Resale process in accordance with Associa processes and procedures.
• Manage vendors, including procurement and performance evaluation as contracted.
• Oversee maintenance of the C3 database, including updating resident information.
• Assist with implementation of Board policies and directives within the scope of the management agreement.
• Work with the Board on strategic initiatives, policy governance, and Association projects.
• Hire, train, supervise, manage the performance of, and terminate onsite employees in accordance with company policies.
• Assist the Board with preparation of the annual budget.
• Monitor and manage operational costs.
• Monitor vendors to ensure contractual obligations are provided to the Association.
• Analyze advantages and disadvantages of alternative solutions to problems and make recommendations to the Board of Directors.
• Manage the Association’s day-to-day business affairs at the direction of the Board.
• Assist with administration of community functions in accordance with projects and the approved operating budget.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed