General Manager

Chipotle•Rochester, NY

18d

About The Position

Chipotle is seeking a General Manager to lead a restaurant team and manage its business operations. The role focuses on hiring and developing employees, building a strong team culture, delivering excellent hospitality, and ensuring the restaurant meets operational and financial goals. General Managers lead across all hours of operation, including lunch, dinner, and weekend shifts.

Requirements

Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
Passion for hospitality and providing a guest-focused experience.
Friendly and enthusiastic attitude.
Enthusiasm for developing people and leading others.
Ability to stand and walk around the restaurant for up to 10 hours a day.
Ability to lift 50 pounds (25 kilograms) and perform other physical activities needed for the job.
Ability to work in a fast-paced kitchen, interact with customers, work around varied temperatures, and taste and prepare food.
Strong communication with team members and customers.

Responsibilities

Uphold high standards of hospitality and deliver a positive guest experience.
Ensure speed of service and order accuracy, including accurate and timely digital orders.
Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
Train and develop crew members, shift leaders, and Apprentices using Chipotle training tools and resources.
Manage day-to-day restaurant operations, including schedules, P&L, sales forecasting, recruiting, and interviewing.
Keep the dining room clean and the restaurant guest-ready.
Uphold food safety, operational, and compliance standards.
Manage the restaurant’s financial performance and achieve its annual sales and cash flow plan.
Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.
Use marketing initiatives, fundraisers, and community engagement to drive sales.