General Manager

Trueline•Kent, WA

2d•Onsite

About The Position

Trueline is seeking a General Manager to lead its operations in Kent, Washington. This senior leadership role is responsible for day-to-day business performance, team development, financial results, customer relationships, and profitable growth. The General Manager will oversee business operations beyond individual project management, make decisions concerning staffing and resource allocation, and collaborate with executive leadership on business planning and long-term strategy. The role works closely with sales, estimating, project management, operations, financial leadership, customers, and business partners. It offers meaningful responsibility for operational processes, organizational development, and financial performance, with an opportunity to influence business decisions and contribute to the company's growth. The position is expected to work primarily onsite in Kent, WA.

Requirements

Significant leadership experience in commercial construction, specialty subcontracting, or a closely related construction business.
Proven success overseeing business operations beyond individual project management responsibilities.
Strong financial understanding, including budgeting, forecasting, revenue, gross margin, and profitability.
Experience managing teams, developing employees, and holding people accountable for results.
Ability to make operational decisions involving staffing, resources, customer needs, and business performance.
Experience building and maintaining relationships with commercial construction customers.
Understanding of how construction projects, estimating, operations, and customer relationships contribute to business profitability.
Ability to evaluate financial performance and identify opportunities to improve efficiency and margins.
Strong communication, negotiation, leadership, and problem-solving skills.
Collaborative, hands-on leadership style, with confidence in making decisions and taking ownership of results.
Ability to balance business growth with operational discipline and customer satisfaction.
Willingness and ability to work primarily onsite in Kent, WA.

Nice To Haves

Direct P&L ownership for a construction company, branch, division, or business unit.
Experience leading a specialty subcontracting business or commercial construction operation.
Existing relationships with commercial general contractors throughout Seattle and the Pacific Northwest.
Background in architectural doors, frames, hardware, Division 8, or Division 10 construction products.
Experience in commercial glazing, architectural aluminum, millwork, finish carpentry, or related specialty trades.
Proven success growing revenue while maintaining or improving gross margins and EBITDA.
Experience developing pricing strategies, managing overhead, and improving operational KPIs.
Background leading business development initiatives or expanding established contractor accounts.
Experience building leadership teams, improving organizational structures, or implementing operational improvements.
Ability to work effectively with field personnel and executive leadership.
Experience managing a branch, division, or regional construction operation with significant financial responsibility.

Responsibilities

Lead daily business operations and align teams, resources, and processes with company goals.
Take responsibility for revenue, profitability, operating expenses, and overall business results.
Develop and execute strategies to improve operational efficiency, customer satisfaction, and sustainable growth.
Manage budgets, financial forecasts, pricing strategies, and profit margins.
Partner with financial leadership to review P&L performance, operating metrics, and improvement opportunities.
Lead, coach, and develop employees while fostering accountability, collaboration, and continuous improvement.
Oversee staffing decisions, hiring priorities, resource allocation, and organizational development.
Maintain relationships with commercial general contractors, existing customers, and key business partners.
Expand customer relationships and pursue profitable new business.
Coordinate with sales, estimating, project management, and operations teams to support successful execution.
Evaluate pricing, labor costs, overhead, and operational performance to protect profitability.
Establish business goals, performance expectations, and measurable objectives.
Resolve operational challenges, improve internal processes, and strengthen communication across departments.
Collaborate with executive leadership on business planning, growth initiatives, and long-term strategy.
Represent the business professionally with customers, employees, and industry partners.

Benefits

Medical, dental, and vision insurance.
401(k) retirement plan with a 4% employer match.
Potential performance-based incentive compensation; structure and eligibility to be determined.
Competitive base salary targeting $160,000–$180,000 annually.
Senior leadership position with meaningful responsibility for business operations, financial performance, and growth.
Direct interaction with executive leadership and opportunity to influence important business decisions.
Opportunity to shape operational processes, organizational structure, and long-term business strategy.
Established commercial construction customer base and opportunities to expand relationships throughout the Pacific Northwest.
Collaborative environment that values practical leadership, accountability, and strong customer service.
Opportunity to make a measurable impact on revenue growth, profitability, employee development, and overall company performance.
Long-term career opportunity with a business seeking a leader to guide its next stage of growth.