General Manager

The Container Store Inc.•Village of Garden City, NY

14d•$80,000 - $90,000•Onsite

About The Position

The General Manager leads the store and is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive the business, and achieve business goals. The role leads a management team that includes a Visual Sales Manager, a Training Manager, and an Operations Manager. The Container Store is a specialty retailer of storage and organization products whose culture is built around Foundation Principles that guide relationships with employees, vendors, customers, and communities.

Requirements

At least ten years of leadership and coaching experience focused on developing and nurturing a team to achieve goals.
Experience guiding employees’ career growth and development.
Excellent written and oral communication skills.
Strong time-management and organizational skills.
Passion for engaging and connecting with customers and team members, and communicating clearly, concisely, and compassionately.
A service-oriented approach and enthusiasm for selling by understanding customer needs and offering suggestions.
Interest in learning how technology and selling work together to provide an exceptional customer experience.
Pride in taking ownership of the store and a desire to delight the people around you.

Responsibilities

Build effective teams and develop talent.
Drive engagement in collaboration with the Area Director and Store Managers.
Communicate effectively with staff, Area and Regional Directors, and customers.
Instill trust and ensure accountability.
Lead by example on the sales floor.
Improve store results by identifying and achieving payroll and sales goals.
Manage payroll expenses and labor plans efficiently and effectively.

Benefits

Starting pay of $80,000 to $90,000 per year.
Health insurance plans.
Dental insurance plans.
Vision insurance plans.
401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
Sick pay and PTO.
For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
Parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
Paid holidays.
Gym membership discounts.
Qualified transportation benefits program.
Discounts on merchandise, custom spaces and services, gift cards, and pet insurance.
Service awards and retirement gifts, recognition for exemplifying core principles, and recognition of exceptional daily contributions.
Employee Resource and Affinity Groups.
Fun and collaborative work environment.