Arby's General Manager

Arby's • Kenai, AK

18d

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role is responsible for maximizing restaurant profitability through selective recruitment, consistent training, and quality food, while building a culture aligned with Diversified Restaurant Group’s values. The General Manager also maintains strong financial results, develops team members, ensures operational standards, and enforces company policies, procedures, and local regulations. The position averages 45 hours per week and requires flexible availability, including nights, weekends, and holidays.

Requirements

• Must be 18 years or older.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with demonstrated leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Must maintain a current health card in accordance with local and state requirements.
• Reliable transportation.
• Must pass a clear criminal background check and have an acceptable Motor Vehicle Record (MVR).
• Average 45-hour work week with flexible availability, including nights, weekends, and holidays.

Responsibilities

• Identify, train, and mentor high-potential team members, developing them into leaders.
• Lead restaurant operations to deliver exceptional customer service, clean restaurants, excellent food, and strong financial results.
• Manage profit and loss results and take actions to minimize costs and maximize profitability.
• Make sound decisions and serve as a liaison between upper management and the restaurant team while maintaining an open-door policy.
• Conduct ongoing training, provide real-time constructive feedback, and promote continuous learning and development.
• Reinforce DRG culture and values through recognition, inclusivity, and a fun, respectful work environment.
• Enforce company policies, procedures, and local regulations.
• Build effective working relationships with the team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests while maintaining the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program providing grants for life challenges and financial assistance.
• DRG Savings Marketplace with employee discounts.
• Employee Assistance Program, including counseling, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program allowing employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED