General Manager

Summer House Santa Monica•Chicago, IL

19d

About The Position

Summer House Santa Monica in Lincoln Park is hiring a General Manager for Lettuce Entertain You Restaurants. The role leads the restaurant’s business and oversees efficient day-to-day and long-term operations. The General Manager supports training, recruiting, human resources, administrative work, financial statement preparation, and customer service, and helps manage costs, increase sales, and grow the business in support of financial goals. The role works closely with the GM and management team to hire, onboard, train, supervise, and develop employees, and oversees restaurant inventories, ordering, and deliveries. The position requires working varied days and shifts, including early mornings, late nights, and weekends, and may involve multiple sites and overnight travel as needed. The restaurant offers a California-inspired, chef-driven menu featuring locally sourced and sustainable ingredients, with an emphasis on vegetarian, vegan, and gluten-free options.

Requirements

5+ years of restaurant management experience.
3+ years of General Manager experience in a full-service restaurant.
Skilled in leading and developing teams.
Experience with inventory and back-of-house (BOH) systems.
Ability to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds.

Responsibilities

Lead and direct all facets of the restaurant’s business, ensuring effective and efficient day-to-day and long-term operations.
Assist with training, recruiting, human resources, administrative duties, financials and statement preparation, and customer service inquiries.
Organize, run, and supervise daily opening and closing shifts to support an exceptional guest and employee experience.
Guide and lead hourly and management teams while fostering the company’s Culture of Caring.
Respond promptly and effectively to guest and employee needs and feedback.
Assist the GM with managing costs, driving sales, and growing the business in support of financial goals.
Partner with the GM and management team to interview, hire, onboard, train, supervise, and develop BOH employees and teams as needed.
Perform regular and ad hoc inventories of food, beverage, and restaurant supplies; track high-cost items; place orders; and accept and inspect deliveries.
Model and promote teamwork across teams.
Use tact and good judgment when addressing challenges involving guests, vendors, and employees, responding with patience and courtesy.
Work a variety of days and shifts, including early mornings, late nights, and weekends, at multiple sites and with or without overnight travel as needed.