General Manager

The Container Store•Garden City, NY

13d

About The Position

The General Manager is the store leader, responsible for guiding the values and attitudes of the team to provide exceptional customer service, drive business, and achieve business goals. The role leads the management team, including a Visual Sales Manager, a Training Manager, and an Operations Manager. The Container Store is a specialty retailer of storage and organization products, offering creative, multifunctional, customizable solutions. Its culture is based on Foundation Principles that guide relationships with employees, vendors, customers, and communities.

Requirements

At least ten years of leadership and coaching experience focused on developing and nurturing teams to achieve goals.
Experience guiding employees' career growth and development.
Strong written and oral communication skills.
Strong time-management and organizational skills.
Ability to connect and communicate clearly, concisely, and compassionately with customers and team members.
A customer-service orientation and passion for selling by understanding customer needs and offering suggestions.
Eagerness to learn how technology and selling work together to provide an exceptional customer experience.

Responsibilities

Build effective teams and develop talent.
Drive engagement in collaboration with the Area Director and Store Managers.
Communicate effectively with staff, Area and Regional Directors, and customers.
Instill trust and ensure accountability.
Lead by example on the sales floor.
Improve store results by identifying and achieving payroll and sales goals.
Manage payroll expenses and labor plans efficiently and effectively.

Benefits

Rewarding pay, starting at $80,000 and up to $90,000 per year.
Health insurance plans.
Dental and vision plans.
401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
Competitive sick pay and paid time off.
For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
For full-time associates: parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
For full-time associates: paid holidays, gym membership discounts, and a qualified transportation benefits program.
For full-time associates: discounts on products, custom spaces, services, gift cards, and pet insurance.
Service awards, retirement gifts, recognition of employees who exemplify core principles, and recognition of exceptional contributions.
Employee Resource and Affinity Groups.
Fun and collaborative work environment with opportunities to learn and grow.