General Manager

Chipotle • Fairview Heights, IL

4d

About The Position

Chipotle’s General Managers lead restaurant teams and oversee the day-to-day business. They hire and develop employees, build a strong culture, deliver excellent hospitality, and manage restaurant operations and financial performance. The role includes working across lunch, dinner, and weekend shifts to provide leadership during all hours of operation.

The work environment includes a fast-paced kitchen and interaction with customers. The position involves standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kilograms), working around varied temperatures, tasting and preparing food, and communicating with team members and customers.

Requirements

• Previous restaurant management experience is required.
• Experience with scheduling, P&L management, food safety, sales forecasting, and recruiting is required.
• Passion for hospitality and a guest-focused approach.
• Friendly and enthusiastic attitude.
• Enthusiasm for developing people and leading others.
• Ability to stand and walk around the restaurant for 10 hours a day.
• Ability to lift 50 pounds (25 kilograms) and perform other physical activities needed for the role.
• Ability to work around varied temperatures, taste and prepare food, and communicate with team members and customers.

Nice To Haves

• Creative approach to marketing and driving sales, such as fundraisers and community engagement.

Responsibilities

• Uphold high standards of hospitality and provide a positive guest experience.
• Ensure speed of service and order accuracy, including for digital orders.
• Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
• Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
• Oversee day-to-day restaurant operations, including scheduling, P&L management, sales forecasting, recruiting, and interviewing.
• Keep the dining room clean and the restaurant guest-ready.
• Uphold food safety, operational, and compliance standards.
• Manage the restaurant’s financial performance and work toward annual sales and cash flow plans.
• Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.
• Use marketing and community engagement activities to help drive sales.

Benefits

• Medical, dental, and vision insurance
• Retirement savings plan and 401(k)
• Quarterly bonus program and performance-based cash bonuses
• People development bonuses
• Tuition assistance, subject to eligibility requirements
• Career growth opportunities
• Paid time off, including vacation time and sick leave
• Holiday closures

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed