General Manager(02355) - 5293 Cornerstone N. Blvd

Domino's Franchise•Kettering, OH

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, setting an example for the crew and ensuring that all company policies and procedures are followed. The role oversees store operations including staffing, paperwork, inventory and food management, cost and cash controls, customer relations, scheduling, cleanliness, marketing, profitability, attendance, and adherence to store standards. The position requires customer service, judgment, basic math, multitasking, and the ability to work independently and with others under stress. The job posting also describes general store team-member duties, training, work conditions, and physical requirements. On-the-job orientation and training are provided. Store work may involve operating equipment, preparing products, handling orders and payments, stocking and cleaning, and working around hot surfaces, machinery, varying temperatures, food odors, and cornmeal dust. The posting also describes delivery-related duties and requirements, including delivering products and promotional materials by car; it does not specify whether these duties apply to this particular General Manager position.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers, including by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
If performing delivery duties, a valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.

Responsibilities

Oversee everything that happens during the shift.
Set an example for the crew and follow all policies and procedures, expecting the same of team members.
Manage staffing and paperwork.
Control costs, inventory, and cash.
Manage food and work to a schedule.
Maintain the store’s image and adherence to standards.
Provide great customer service and manage customer relations.
Ensure attendance and punctuality.
Support store cleanliness, marketing, and profitability.
Perform general store team-member duties as needed, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.
If performing delivery duties, deliver products and flyers or door hangers within the designated area.