Customer Service Rep(02355) - 5293 Cornerstone N. Blvd

Domino's Franchise • Kettering, OH

1d • Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to take and process orders, prepare products, and help with general store operations. The role involves communicating with customers and coworkers, operating store equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may offer opportunities for advancement into management and other roles within the company.

Work takes place in a restaurant environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking, reaching, hand use, and repetitive movements. Duties can also involve lifting and carrying supplies, pushing or pulling trays, bending, crouching, and occasional stair or ladder use.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and the ability to make precise, rapid movements.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing for most tasks; lifting deliveries weighing up to 50 pounds; carrying supplies; pushing or pulling trays; bending, crouching, reaching, and occasional stair or ladder use.
• Ability to work around varying or adverse weather, temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform general store-team duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed